Comments on: Tech boss says airline systems are close to breaking point http://www.tnooz.com/2009/10/09/news/tech-boss-says-airline-systems-are-close-to-breaking-point/ Talking Travel Tech Mon, 13 Feb 2012 15:36:22 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Tour operator 'blown away' by Sabre to Worldspan conversion, but... | Tnooz http://www.tnooz.com/2009/10/09/news/tech-boss-says-airline-systems-are-close-to-breaking-point/#comment-508 Tour operator 'blown away' by Sabre to Worldspan conversion, but... | Tnooz Mon, 12 Oct 2009 15:26:59 +0000 http://www.tnooz.com/?p=1465#comment-508 [...] editor Kevin May writes about the airline industry approaching the breaking point in terms of its legacy technology, but the tour operator industry globally is in similar [...] [...] editor Kevin May writes about the airline industry approaching the breaking point in terms of its legacy technology, but the tour operator industry globally is in similar [...]

]]> By: Dennis Schaal http://www.tnooz.com/2009/10/09/news/tech-boss-says-airline-systems-are-close-to-breaking-point/#comment-484 Dennis Schaal Fri, 09 Oct 2009 21:49:44 +0000 http://www.tnooz.com/?p=1465#comment-484 Kevin: This story about the airlines' legacy-system woes very much relates to your series of stories http://bit.ly/4a1F9W about Thomas Cook and BlueSky. Tour operators and wholesalers are very much in the same boat, so to speak, as the airlines. If the airlines and tour operators were starting from scratch today, then they would build modern systems that wouldn't have these legacy issues. But both airlines and tour operators have to take the band-aid approach with their decades-old technologies, and they also have to battle old-school thinking within their ranks. We've used this system for years and we've done it this way for eternity. For the airlnes, the issues become especially acute as they rush to push ancillary services. That's where Amadeus' Althea Platform comes in. It is an answer to the question of how can airlines adapt to all of the unbundling of services which they have fallen in love with. Tim Russell's statements may have been self-serving, but they were on target. Kevin: This story about the airlines’ legacy-system woes very much relates to your series of stories http://bit.ly/4a1F9W about Thomas Cook and BlueSky. Tour operators and wholesalers are very much in the same boat, so to speak, as the airlines.

If the airlines and tour operators were starting from scratch today, then they would build modern systems that wouldn’t have these legacy issues.

But both airlines and tour operators have to take the band-aid approach with their decades-old technologies, and they also have to battle old-school thinking within their ranks. We’ve used this system for years and we’ve done it this way for eternity.

For the airlnes, the issues become especially acute as they rush to push ancillary services. That’s where Amadeus’ Althea Platform comes in.

It is an answer to the question of how can airlines adapt to all of the unbundling of services which they have fallen in love with.

Tim Russell’s statements may have been self-serving, but they were on target.

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