Twitter, airports, hashtags and mobile

I have followed several conferences in the last few months on Twitter from my desk, but this week I followed my first conference on the go from Tweetdeck on my iPhone, and it was a pretty interesting experience.
The first day of PhoCusWright 2009 found me in transit from Boston to Orlando to get to PhoCusWright in time for the opening reception (priorities, priorities!).
Here was my travel itinerary and corresponding Twitter usage:
Before leaving home, set up hashtag searches on Tweetdeck.
Drive from home to airport, one hour and ten minutes in a fair amount of stop-and-go traffic.  Read tweets (but only when stopped, of course); no tweeting.
In security line at Terminal C at Logan 20 minutes.  Read tweets; hard to manage the phone and bag so no tweeting.
In gate area with a cup of tea, one hour, constantly reading, tweeting and retweeting.
Must’ve looked like a total dork.
On plane before take off, more of the same.  So engrossed I had to be told by a flight attendant to shut off the phone (reluctantly followed instructions).
In Orlando, waiting for bags 10 minutes, catching up on what I missed during my three-hour flight.
Waiting on, then riding in, shuttle bus, 90 minutes, tweeting and anxiously watching dwindling power supply.
Am I a Twitter addict? Possibly.
Was I excited about getting to the conference so I could participate directly? You bet.
Was it a great idea for Phocuswright to manage its Twitter-stream effectively, holding my interest and keeping me abreast of speakers and topics? Absolutely.
Conferences that don’t manage Twitter are missing out on a huge opportunity to engage not only their on-site attendees and strengthen their brand, but to reinforce regret at having missed the conference, and build resolve and demand for future events.
For me, it made the long travel day pass quickly, usefully and bearably.

I have followed several conferences in the last few months on Twitter from my desk, but this week I followed my first conference on the go from Tweetdeck on my iPhone, and it was a pretty interesting experience.

The first day of PhoCusWright 2009 found me in transit from Boston to Orlando to get to the venue in time for the opening reception.

Here was my travel itinerary and corresponding Twitter usage:

  • Before leaving home, set up hashtag searches on Tweetdeck.
  • Drive from home to airport, one hour and ten minutes in a fair amount of stop-and-go traffic.  Read tweets (but only when stopped, of course); no tweeting.
  • In security line at Terminal C at Logan 20 minutes.  Read tweets; hard to manage the phone and bag so no tweeting.
  • In gate area with a cup of tea, one hour, constantly reading, tweeting and retweeting. Must’ve looked like a total dork.
  • On plane before take off, more of the same.  So engrossed I had to be told by a flight attendant to shut off the phone (reluctantly followed instructions).
  • In Orlando, waiting for bags 10 minutes, catching up on what I missed during my three-hour flight.
  • Waiting on, then riding in, shuttle bus, 90 minutes, tweeting and anxiously watching dwindling power supply.

Am I a Twitter addict? Possibly.

Was I excited about getting to the conference so I could participate directly? You bet.

Was it a great idea for Phocuswright to manage its Twitter-stream effectively, holding my interest and keeping me abreast of speakers and topics? Absolutely.

Conferences that don’t manage Twitter are missing out on a huge opportunity to engage not only their on-site attendees and strengthen their brand, but to reinforce regret at having missed the conference, and build resolve and demand for future events.

For me, it made the long travel day pass quickly, usefully and bearably.

Related posts:

  1. PhoCusWright puts its mobile where its Moxie is
  2. Twitter, Google and Bing – The Perfect Storm of travel search
  3. Welcome @GoogleTravel to Twitter
  4. A toy for those who get Twitter withdrawal on flights
  5. Inoqo: is it possible to build an entire travel business based on Twitter?
Valyn Perini About Valyn Perini

Valyn Perini is an experienced travel professional with more than fifteen years in operations, sales and marketing, systems, consulting, and software development in the hospitality and travel industry.

As chief executive of the OpenTravel Alliance, she oversees the operations of the organization, including developing and executing strategies to reach the goal of standardized electronic distribution of travel and traveler information.

Her travel career includes stints with InterContinental, Westin and Swissôtel, with PricewaterhouseCoopers as a travel technology consultant, and as the director of product strategy for Newmarket International.

Originally from Atlanta, Valyn now lives in Boston.

Comments

  1. Susan Black says:

    …and don’t forget sending a DM when getting to the conference, so that we could find each other in a room of hundreds of attendees, in order to sit and tweet together, Valyn. Great to see you at Phocuswright!

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