FlyGlobespan – How airline payment systems work, or not

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The collapse of FlyGlobespan and the subsequent focus on credit card processing systems run by companies such as EClear has thrown up all manner of questions.



Administrator PricewaterhouseCoopers has singled out EClear as a key third party in the whole sorry saga of the airline’s financial failure amid accusations that the technology owes its around £34 million.



The issue has gained extra attention when Scottish first minister Alex Salmond waded in late yesterday with a call for a full investigation.

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The Week in Travel Tech – December 13 to 19 2009

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What you missed on Tnooz this week, Sunday 13 to Saturday 19 December 2009.



Read on to see the most commented articles, every other article this week, and the most commented articles of all time…

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Day Six of Ten – Building great web landing pages

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Search tools:



Complex universal search panels and predictive text used by many travel websites will have a detrimental effect on the speed at which the homepage loads.



If they are not implemented correctly most will probably bring up a list of results which don’t mean much to the user.

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FlyGlobespan – EClear breaks silence, meeting with administrators

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EClear, the travel technology company which ran online payment processing systems for FlyGlobespan, has agreed to talk to administrators after coming under intense pressure following the Scottish airline’s collapse.



PricewaterhouseCoopers says the UK-based tech firm has “confirmed their willingness” to co-operate amid reports that FlyGlobespan was owed around £35 million.



Chief executive Elias Elia and other officials are still refusing to return media calls, but the company did finally release a statement:

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Carnival Corp.’s Arison on cruise commission cuts? No way

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Carnival Corp. & plc took in $193 million in profits on a whopping $3.2 billion in revenue in its fourth quarter, which ended Nov. 30, the mega cruise company reported.

The profits were down from the fourth quarter of 2008, when Carnival’s net income was $371 million, so during a Q & A with financial analysts, the talk turned to belt-tightening measures.

Chairman and CEO Micky Arison was asked whether Carnival was planning on trimming travel agencies’ commission as an efficiency measure. He said Carnival was “absolutely not” contemplating such a move.

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OAG, Travelport GDS extend ties as airline schedule battle heats up

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OAG and Travelport GDS agreed to extend their relationship in a new, long-term licensing pact, the companies stated.

Under the new contract, OAG will continue to make its airline schedules and minimum-connect time data available to Travelport’s Galileo and Worldspan global distribution systems for use by online and offline travel agencies, and corporations which connect to the GDSs. OAG also will provide data feeds to Travelport’s Business Intelligence Suite.

The Travelport win — or contract renewal — was an important one for OAG as competition apparently heats up in the airline schedule/data arena.

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Travel commercials at Christmas – the good, the bad and the ugly

The festive period in many countries is the calm before the storm in terms of major booking months for summer holidays in the Northern Hemisphere.



This doesn’t stop travel providers across the world throwing their efforts into major TV advertising campaigns to seduce wannabe travellers as they feast on their Christmas delights.



These days, however, the web often has the ads weeks before its TV counterpart does. Here is a selection of some of the new ads hitting the screens this Christmas – and one or two classics.

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Discover Anywhere Mobile aims to unlock the social side of mobile apps for DMOs

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Technology provider Discover Everywhere Mobile is pinning its hopes on a combined enthusiasm for social networks and mobile by consumers will be enough to see DMOs embrace the mobile channel.



The Toronto-based company has developed a new mobile service for DMOs which it claims has moved the standard travel app beyond content search, mapping and information to an integrated social travel app based on a particular destination.



The system works by allowing users to interact with other travellers through the app via Facebook and Twitter and also directly with the DMO.

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Would Travelport IPO deliver Orbitz to Expedia?

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A fresh report from Bloomberg that Travelport is plannning a $3.2 billion public offering in the U.K. set off speculation that the company could divest its 48% stake in Orbitz Worldwide in the process and deliver OWW to Expedia Inc.

In a note to investors Dec. 18, Jake Fuller, an analyst at Soleil Securities, doesn’t come down on one side or another about whether Expedia would scoop up Orbitz in tandem with a reported February 2010 Travelport IPO, but he says a potential “combo points to potential accretion in the 5%+ range” for Expedia.

Fuller, who also analyzes this sort of stuff for PhoCusWright, cautions that investors likely would react negatively to such a move by Expedia because the OTA, with Orbitz in hand, would increase its risk in further exposing itself “to the low margin domestic [airline] ticket business.”

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Day Five of Ten – Building great web landing pages

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Graphics:



Images on a homepage are a great way to get your message across without using lengthy copy and can give the brand a personality.



But too many graphics and automatically loading videos can be unnecessary.

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