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	<title>Comments on: ABTA may propose even Google be made responsible for protecting travellers</title>
	<atom:link href="http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/</link>
	<description>Talking Travel Tech</description>
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		<title>By: Amber</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-231213</link>
		<dc:creator>Amber</dc:creator>
		<pubDate>Wed, 17 Nov 2010 13:57:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-231213</guid>
		<description>Do you know if this will include sites like TripAdvisor and their click through to other companies?</description>
		<content:encoded><![CDATA[<p>Do you know if this will include sites like TripAdvisor and their click through to other companies?</p>
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		<title>By: Selene Muther</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-27511</link>
		<dc:creator>Selene Muther</dc:creator>
		<pubDate>Tue, 04 May 2010 07:01:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-27511</guid>
		<description>Totally digg your website thanks a lot for the info</description>
		<content:encoded><![CDATA[<p>Totally digg your website thanks a lot for the info</p>
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		<title>By: Help! Can someone explain what is a click-through travel booking? &#124; Tnooz</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-6275</link>
		<dc:creator>Help! Can someone explain what is a click-through travel booking? &#124; Tnooz</dc:creator>
		<pubDate>Thu, 28 Jan 2010 10:29:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-6275</guid>
		<description>[...] I admit I don&#8217;t understand what they are doing. Last week when I wrote about it I got back-channel comments saying it was perfectly obvious what they were doing and I [...]</description>
		<content:encoded><![CDATA[<p>[...] I admit I don&#8217;t understand what they are doing. Last week when I wrote about it I got back-channel comments saying it was perfectly obvious what they were doing and I [...]</p>
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		<title>By: James Faulkes</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5889</link>
		<dc:creator>James Faulkes</dc:creator>
		<pubDate>Mon, 25 Jan 2010 15:15:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5889</guid>
		<description>From a media owners point of view that is totally proposterous. What about newspaper adverts? Should the newspapers be responsible if their travel advertisers fail?

&quot;Accommodation, transport and or other tourist services purchased on the internet from different sites which are clearly linked on their web pages&quot; - this is very ambigous.

The respondents might have justifiably thought that this would mean where those advertisers are owned by the same company and not targeted the media owner (Google). 

Penalising the media owner will almost certainly lead to increased ad distribution costs.</description>
		<content:encoded><![CDATA[<p>From a media owners point of view that is totally proposterous. What about newspaper adverts? Should the newspapers be responsible if their travel advertisers fail?</p>
<p>&#8220;Accommodation, transport and or other tourist services purchased on the internet from different sites which are clearly linked on their web pages&#8221; &#8211; this is very ambigous.</p>
<p>The respondents might have justifiably thought that this would mean where those advertisers are owned by the same company and not targeted the media owner (Google). </p>
<p>Penalising the media owner will almost certainly lead to increased ad distribution costs.</p>
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		<title>By: Carl Jackson</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5571</link>
		<dc:creator>Carl Jackson</dc:creator>
		<pubDate>Mon, 25 Jan 2010 00:22:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5571</guid>
		<description>Great post thanks Alex,
I don&#039;t see how making media models responsible for consumer protection is a reasonable approach especially if it&#039;s clear the aggregation point is axactly that and where/when the customers are being transferred to when they do book.

I do however, think travel sites/third party sites that carry rich data need to be diligent in ensuring the data, pricing, seasonality is accurate (and incl all required taxes etc) to prevent disconnects (or the instance/impression of bait and switch) that might adversly affect consumers.

Off to the submission site.</description>
		<content:encoded><![CDATA[<p>Great post thanks Alex,<br />
I don&#8217;t see how making media models responsible for consumer protection is a reasonable approach especially if it&#8217;s clear the aggregation point is axactly that and where/when the customers are being transferred to when they do book.</p>
<p>I do however, think travel sites/third party sites that carry rich data need to be diligent in ensuring the data, pricing, seasonality is accurate (and incl all required taxes etc) to prevent disconnects (or the instance/impression of bait and switch) that might adversly affect consumers.</p>
<p>Off to the submission site.</p>
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		<title>By: The Week in Travel Tech - January 17 to January 23 2010 &#124; Tnooz</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5478</link>
		<dc:creator>The Week in Travel Tech - January 17 to January 23 2010 &#124; Tnooz</dc:creator>
		<pubDate>Sat, 23 Jan 2010 16:47:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5478</guid>
		<description>[...] ABTA may propose even Google be made responsible for protecting travellers [...]</description>
		<content:encoded><![CDATA[<p>[...] ABTA may propose even Google be made responsible for protecting travellers [...]</p>
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		<title>By: Kevin May</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5459</link>
		<dc:creator>Kevin May</dc:creator>
		<pubDate>Sat, 23 Jan 2010 11:49:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5459</guid>
		<description>All:

What I&#039;d really like to hear now is what Google would say to such an initiative.

Typically they do not comment on anything that involves policy within another organisation or sector (unless it&#039;s China, of course ;) ), but this has potential to run and run.

Nevertheless, one wonders if ABTA will now be forced to rethink their strategy given what they are implying...</description>
		<content:encoded><![CDATA[<p>All:</p>
<p>What I&#8217;d really like to hear now is what Google would say to such an initiative.</p>
<p>Typically they do not comment on anything that involves policy within another organisation or sector (unless it&#8217;s China, of course <img src='http://www.tnooz.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' />  ), but this has potential to run and run.</p>
<p>Nevertheless, one wonders if ABTA will now be forced to rethink their strategy given what they are implying&#8230;</p>
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		<title>By: uberVU - social comments</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5367</link>
		<dc:creator>uberVU - social comments</dc:creator>
		<pubDate>Fri, 22 Jan 2010 17:42:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5367</guid>
		<description>&lt;strong&gt;Social comments and analytics for this post...&lt;/strong&gt;

This post was mentioned on Twitter by kevinlukemay: Dig deeper and it&#039;s amazing what emerges!! ABTA may propose even Google be made responsible for protecting travellers http://is.gd/6NFIs...</description>
		<content:encoded><![CDATA[<p><strong>Social comments and analytics for this post&#8230;</strong></p>
<p>This post was mentioned on Twitter by kevinlukemay: Dig deeper and it&#8217;s amazing what emerges!! ABTA may propose even Google be made responsible for protecting travellers <a href="http://is.gd/6NFIs.." rel="nofollow">http://is.gd/6NFIs..</a>.</p>
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		<title>By: Ben Colclough</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5356</link>
		<dc:creator>Ben Colclough</dc:creator>
		<pubDate>Fri, 22 Jan 2010 15:36:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5356</guid>
		<description>The whole area is such a mess and needs to be tackled holistically from top to bottom.  Although the wording doesn&#039;t rule out what you are suggesting, I can&#039;t realistically see media advertisers being required to take on any responsibility for bonding.  But it is feasible that the media site is required to ensure any travel companies advertising with them are bonded (as I believe some of the press do already).

How do you stop local tour operators outside the EU selling direct to EU customers through there website?  In many countries few are bonded and our laws have no teeth to deal with it.</description>
		<content:encoded><![CDATA[<p>The whole area is such a mess and needs to be tackled holistically from top to bottom.  Although the wording doesn&#8217;t rule out what you are suggesting, I can&#8217;t realistically see media advertisers being required to take on any responsibility for bonding.  But it is feasible that the media site is required to ensure any travel companies advertising with them are bonded (as I believe some of the press do already).</p>
<p>How do you stop local tour operators outside the EU selling direct to EU customers through there website?  In many countries few are bonded and our laws have no teeth to deal with it.</p>
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		<title>By: Alex Bainbridge</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5352</link>
		<dc:creator>Alex Bainbridge</dc:creator>
		<pubDate>Fri, 22 Jan 2010 14:55:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5352</guid>
		<description>Hi Milind,
I believe you have read it right but that both of us think that a link that is advertising in nature should not infer any regulation in the new Package Travel Directive.

But then it gets tricky - as if you are a travel website and you have advertising on it - is that different to a non-travel website carrying advertising? Seems ABTA is concerned about one but may end up causing collateral damage to the other.

Yes the UK / European GOV can regulate advertising. See medicine advertising for example!</description>
		<content:encoded><![CDATA[<p>Hi Milind,<br />
I believe you have read it right but that both of us think that a link that is advertising in nature should not infer any regulation in the new Package Travel Directive.</p>
<p>But then it gets tricky &#8211; as if you are a travel website and you have advertising on it &#8211; is that different to a non-travel website carrying advertising? Seems ABTA is concerned about one but may end up causing collateral damage to the other.</p>
<p>Yes the UK / European GOV can regulate advertising. See medicine advertising for example!</p>
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		<title>By: Milind</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5351</link>
		<dc:creator>Milind</dc:creator>
		<pubDate>Fri, 22 Jan 2010 14:43:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5351</guid>
		<description>Have I understood this correct? I do not think it is right that the site displaying a banner ad for a travel company can take responsibility for anything that happens after the purchaser has clicked on the link.  Isn&#039;t this like making the national press responsible for carrying the advert for any Tour Operator.

On the aspect of clicking on links from e.g. an airline site or agent site, having purchased an air ticket, then going off and purchasing car or hotel, if this purchase takes place on a separate site, this does not result in an &#039;inclusive&#039; price so I do not see how the Regs would apply.  If the purchase takes place within the same site then - well I haven&#039;t read the regs to see what the definition of an inclusive price is - so it may be the area where the protection is required.</description>
		<content:encoded><![CDATA[<p>Have I understood this correct? I do not think it is right that the site displaying a banner ad for a travel company can take responsibility for anything that happens after the purchaser has clicked on the link.  Isn&#8217;t this like making the national press responsible for carrying the advert for any Tour Operator.</p>
<p>On the aspect of clicking on links from e.g. an airline site or agent site, having purchased an air ticket, then going off and purchasing car or hotel, if this purchase takes place on a separate site, this does not result in an &#8216;inclusive&#8217; price so I do not see how the Regs would apply.  If the purchase takes place within the same site then &#8211; well I haven&#8217;t read the regs to see what the definition of an inclusive price is &#8211; so it may be the area where the protection is required.</p>
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		<title>By: Kevin May</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5349</link>
		<dc:creator>Kevin May</dc:creator>
		<pubDate>Fri, 22 Jan 2010 13:42:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5349</guid>
		<description>&quot;Mixu&quot;: 

Yes they probably will. And this situation may well alter with a change in UK government some time this year.

BTW: Talking of hit-and-run, why didn&#039;t you reveal who you really are or who you work for? Comments from that organisation would actually be quite welcome. [Remember: IP addresses, which we always check with anonymous commenters, usually reveal quite a lot!]</description>
		<content:encoded><![CDATA[<p>&#8220;Mixu&#8221;: </p>
<p>Yes they probably will. And this situation may well alter with a change in UK government some time this year.</p>
<p>BTW: Talking of hit-and-run, why didn&#8217;t you reveal who you really are or who you work for? Comments from that organisation would actually be quite welcome. [Remember: IP addresses, which we always check with anonymous commenters, usually reveal quite a lot!]</p>
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		<title>By: Mixu</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5348</link>
		<dc:creator>Mixu</dc:creator>
		<pubDate>Fri, 22 Jan 2010 13:32:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5348</guid>
		<description>Fair enough, thought you were going for the hit-and-run ;-)

Looks like the PTD debates will run and run...</description>
		<content:encoded><![CDATA[<p>Fair enough, thought you were going for the hit-and-run <img src='http://www.tnooz.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
<p>Looks like the PTD debates will run and run&#8230;</p>
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		<title>By: Kevin May</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5345</link>
		<dc:creator>Kevin May</dc:creator>
		<pubDate>Fri, 22 Jan 2010 13:26:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5345</guid>
		<description>&quot;Mixu&quot;:

In defence of Alex, Tnooz would not have published this post without that check and balance you requested.

Alex outlines the answer above quite well, I think.</description>
		<content:encoded><![CDATA[<p>&#8220;Mixu&#8221;:</p>
<p>In defence of Alex, Tnooz would not have published this post without that check and balance you requested.</p>
<p>Alex outlines the answer above quite well, I think.</p>
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		<title>By: Alex Bainbridge</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5344</link>
		<dc:creator>Alex Bainbridge</dc:creator>
		<pubDate>Fri, 22 Jan 2010 13:21:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5344</guid>
		<description>Hi Mixu
This article was written following discussion with ABTA on exactly that point. The answer is they don&#039;t have a final definition either.

Here is a statement from the ABTA official regarding the definition of a click through

&quot;we are looking at aiming to agree principles and we believe &#039;in principle&#039; that linked arrangements should be protected, but we don&#039;t know what the definitions will be at this stage, there will plenty of opportunity to discuss the detail of definitions further down the line, and it is likely that Government will decide on those definitions.&quot;</description>
		<content:encoded><![CDATA[<p>Hi Mixu<br />
This article was written following discussion with ABTA on exactly that point. The answer is they don&#8217;t have a final definition either.</p>
<p>Here is a statement from the ABTA official regarding the definition of a click through</p>
<p>&#8220;we are looking at aiming to agree principles and we believe &#8216;in principle&#8217; that linked arrangements should be protected, but we don&#8217;t know what the definitions will be at this stage, there will plenty of opportunity to discuss the detail of definitions further down the line, and it is likely that Government will decide on those definitions.&#8221;</p>
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		<title>By: Mixu</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5339</link>
		<dc:creator>Mixu</dc:creator>
		<pubDate>Fri, 22 Jan 2010 13:03:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5339</guid>
		<description>If I&#039;m not mistaken, the click-through reference refers to the likes of EasyJet and Ryanair offering accommodation, car hire and other components of a &#039;package&#039;— rather than just search engines or advertising.

That might be simplistic but maybe you should ask ABTA yourselves before guessing what it might mean?</description>
		<content:encoded><![CDATA[<p>If I&#8217;m not mistaken, the click-through reference refers to the likes of EasyJet and Ryanair offering accommodation, car hire and other components of a &#8216;package&#8217;— rather than just search engines or advertising.</p>
<p>That might be simplistic but maybe you should ask ABTA yourselves before guessing what it might mean?</p>
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		<title>By: Tweets that mention ABTA may propose even Google be made responsible for protecting travellers &#124; Tnooz -- Topsy.com</title>
		<link>http://www.tnooz.com/2010/01/22/news/abta-may-propose-even-google-be-made-responsible-for-protecting-travellers/#comment-5338</link>
		<dc:creator>Tweets that mention ABTA may propose even Google be made responsible for protecting travellers &#124; Tnooz -- Topsy.com</dc:creator>
		<pubDate>Fri, 22 Jan 2010 13:02:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.tnooz.com/?p=7968#comment-5338</guid>
		<description>[...] This post was mentioned on Twitter by Alex Bainbridge and Kevin May, Krom Dog. Krom Dog said: RT @kevinlukemay ABTA may propose even Google be made responsible for protecting travellers http://is.gd/6NFIs [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by Alex Bainbridge and Kevin May, Krom Dog. Krom Dog said: RT @kevinlukemay ABTA may propose even Google be made responsible for protecting travellers <a href="http://is.gd/6NFIs" rel="nofollow">http://is.gd/6NFIs</a> [...]</p>
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