To coincide with the mammoth Tnooz Predictions 2010 article, Tnooz asked people around the industry to gaze into their own crystal balls to forecast some of the key developments for the next 12 months.
The final article in this five-part series features Andy Owen-Jones (chief executive of Traveltainment), Ben Jackson (chief executive of TourAbout) and airline consultant Al Lenza.
As the always-connected traveller turns to mobile and other devices to search and book products, travel brands must finally grasp the importance of providing a seamless multi-channel customer experience.
Another year, another 2,500 articles published on Tnooz. But which stories attracted the most traffic or moved readers in their dozens to add their comments?
Tnooz is lucky and privileged to have some of the brightest minds in the industry reporting and contributing to its service almost every single day of the year.
With the rapid advancements in mobile and social media, travel companies often find themselves struggling to separate hype from fact.