Comments on: Silent Bob Strikes Back @SouthWestAir http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/ Talking Travel Tech Mon, 13 Feb 2012 07:11:54 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Lily Allen slams Ryanair to 3 million Twitter followers, nothing happens | Tnooz http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-835049 Lily Allen slams Ryanair to 3 million Twitter followers, nothing happens | Tnooz Mon, 06 Jun 2011 22:14:36 +0000 http://www.tnooz.com/?p=9498#comment-835049 [...] Even the airline’s unofficial cousin in the US, SouthWest, unleashed resources into defending itself and trying to have some dialogue when actor and director Kevin Smith took to Twitter to complain about seat sizes. [...] [...] Even the airline’s unofficial cousin in the US, SouthWest, unleashed resources into defending itself and trying to have some dialogue when actor and director Kevin Smith took to Twitter to complain about seat sizes. [...]

]]> By: Southwest grounds planes, social media takes over commentary | Tnooz http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-624211 Southwest grounds planes, social media takes over commentary | Tnooz Mon, 04 Apr 2011 07:19:18 +0000 http://www.tnooz.com/?p=9498#comment-624211 [...] before, when comedian and director Kevin Smith turned on the airline in early 2010 after a rather unfortunate seating [...] [...] before, when comedian and director Kevin Smith turned on the airline in early 2010 after a rather unfortunate seating [...]

]]> By: Practice what you preach on Twitter or risk angering your customers | Tnooz http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-31879 Practice what you preach on Twitter or risk angering your customers | Tnooz Tue, 18 May 2010 11:07:04 +0000 http://www.tnooz.com/?p=9498#comment-31879 [...] is now widely accepted that despite the profile and the anger which actor-director Kevin Smith aimed in the direction of Southwest airlines earlier this year, officials handled the furore reasonably [...] [...] is now widely accepted that despite the profile and the anger which actor-director Kevin Smith aimed in the direction of Southwest airlines earlier this year, officials handled the furore reasonably [...]

]]> By: This Week in Travel #27 – The one where some airline kicks someone off for some reason | Amateur Traveler Travel Blog http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-11379 This Week in Travel #27 – The one where some airline kicks someone off for some reason | Amateur Traveler Travel Blog Fri, 26 Feb 2010 05:34:29 +0000 http://www.tnooz.com/?p=9498#comment-11379 [...] Other examples of Southwest kicking people off [...] [...] Other examples of Southwest kicking people off [...]

]]> By: The Week in Travel Tech - February 14 to February 20 2010 | Tnooz http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-10656 The Week in Travel Tech - February 14 to February 20 2010 | Tnooz Sat, 20 Feb 2010 16:29:21 +0000 http://www.tnooz.com/?p=9498#comment-10656 [...] Silent Bob Strikes Back @SouthWestAir [...] [...] Silent Bob Strikes Back @SouthWestAir [...]

]]> By: Travel to Easter Island / Rapa Nui – Episode 220 | The Amateur Traveler Travel Podcast - best places to travel http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-10646 Travel to Easter Island / Rapa Nui – Episode 220 | The Amateur Traveler Travel Podcast - best places to travel Sat, 20 Feb 2010 15:32:02 +0000 http://www.tnooz.com/?p=9498#comment-10646 [...] browser. right click here to download (mp3) right click here to download (iTunes enhanced) NewsKevin Smith is too fat for Southwest Other examples of Southwest kicking people off TSA strikes a blow against terrorism by making a 4 [...] [...] browser. right click here to download (mp3) right click here to download (iTunes enhanced) NewsKevin Smith is too fat for Southwest Other examples of Southwest kicking people off TSA strikes a blow against terrorism by making a 4 [...]

]]> By: Screw up? Beware of social networking! http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-10605 Screw up? Beware of social networking! Sat, 20 Feb 2010 09:48:46 +0000 http://www.tnooz.com/?p=9498#comment-10605 [...] you hear the one about the fat guy who was thrown off a plane? Sort of sounds like the opening of a joke doesn’t it? Well, it isn’t and right now Southwest [...] [...] you hear the one about the fat guy who was thrown off a plane? Sort of sounds like the opening of a joke doesn’t it? Well, it isn’t and right now Southwest [...]

]]> By: Andrew http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-10470 Andrew Fri, 19 Feb 2010 07:27:16 +0000 http://www.tnooz.com/?p=9498#comment-10470 Having been forced into the wall for two hours on a plane by an overly large man sitting next to me, I agree that Kevin Smith should be made to pay for an extra seat. Maybe it is also a wake-up call for those obese Americans to slim down and save those of us more moderately shaped people the agony of uncomfortable flights. Having been forced into the wall for two hours on a plane by an overly large man sitting next to me, I agree that Kevin Smith should be made to pay for an extra seat. Maybe it is also a wake-up call for those obese Americans to slim down and save those of us more moderately shaped people the agony of uncomfortable flights.

]]> By: Southwest quickly sizes up situation, 'Not So Silent Bob' keeps up substanial pressure | Tnooz http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9904 Southwest quickly sizes up situation, 'Not So Silent Bob' keeps up substanial pressure | Tnooz Mon, 15 Feb 2010 14:43:42 +0000 http://www.tnooz.com/?p=9498#comment-9904 [...] the controversy still swirling about director Kevin Smith’s unceremonious removal from a Southwest Airlines flight Saturday, [...] [...] the controversy still swirling about director Kevin Smith’s unceremonious removal from a Southwest Airlines flight Saturday, [...]

]]> By: Social media attacks! | http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9887 Social media attacks! | Mon, 15 Feb 2010 11:51:54 +0000 http://www.tnooz.com/?p=9498#comment-9887 [...] from his size. Kevin took out his anger about the treatment to his 1.6 million Twitter followers, (read Tnooz article here) creating a veritable “Storm in teacup” for Southwest PR to sort out. They did a pretty [...] [...] from his size. Kevin took out his anger about the treatment to his 1.6 million Twitter followers, (read Tnooz article here) creating a veritable “Storm in teacup” for Southwest PR to sort out. They did a pretty [...]

]]> By: Jean Aquino http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9868 Jean Aquino Mon, 15 Feb 2010 06:13:42 +0000 http://www.tnooz.com/?p=9498#comment-9868 I have seen a similar incident on SWA, unfortunately, the person didn't have the clout to create a storm like this. I am amazed Kevin actually got off without help and wasn't dragged off by the security! I have seen a similar incident on SWA, unfortunately, the person didn’t have the clout to create a storm like this. I am amazed Kevin actually got off without help and wasn’t dragged off by the security!

]]> By: SaXoN http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9855 SaXoN Mon, 15 Feb 2010 01:06:27 +0000 http://www.tnooz.com/?p=9498#comment-9855 Spot on... He is also a cry baby. Spot on… He is also a cry baby.

]]> By: Graham Robertson http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9854 Graham Robertson Mon, 15 Feb 2010 00:48:31 +0000 http://www.tnooz.com/?p=9498#comment-9854 As usual, Kevin Smith's unprofessional attitude will discredit his story. I used to follow him when I first started on Twitter, but had to stop as I was tired of his childish rants and disgusting tweets. I think people should take this guy with a grain of salt. As usual, Kevin Smith’s unprofessional attitude will discredit his story.

I used to follow him when I first started on Twitter, but had to stop as I was tired of his childish rants and disgusting tweets. I think people should take this guy with a grain of salt.

]]> By: Stephen Joyce http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9852 Stephen Joyce Mon, 15 Feb 2010 00:11:38 +0000 http://www.tnooz.com/?p=9498#comment-9852 As promised, Kevin Smith has posted his latest Smodcast titled "Go F**k Yourself, Southwest Airlines". What's your take? http://www.smodcast.com/ As promised, Kevin Smith has posted his latest Smodcast titled “Go F**k Yourself, Southwest Airlines”. What’s your take?

http://www.smodcast.com/

]]> By: Kathy Hernandez-Club Catalina-San Diego http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9844 Kathy Hernandez-Club Catalina-San Diego Sun, 14 Feb 2010 22:26:12 +0000 http://www.tnooz.com/?p=9498#comment-9844 I think Southwest owes him a lot more than a $100 Voucher and an apology, Southwest is the last airline I would consider buying a ticket from right now and yes I’m telling all my friends of every size to take their business elsewhere. They need to get ready to see their ticket sales go down and hopefully another airline will learn from their mistake and let people of size know they are actually welcome to travel on their airline without being in fear of being humiliated and discriminated against while travelling. Kathy Hernandez-Club Catalina-San Diego I think Southwest owes him a lot more than a $100 Voucher and an apology, Southwest is the last airline I would consider buying a ticket from right now and yes I’m telling all my friends of every size to take their business elsewhere. They need to get ready to see their ticket sales go down and hopefully another airline will learn from their mistake and let people of size know they are actually welcome to travel on their airline without being in fear of being humiliated and discriminated against while travelling. Kathy Hernandez-Club Catalina-San Diego

]]> By: Graham Robertson http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9842 Graham Robertson Sun, 14 Feb 2010 21:53:38 +0000 http://www.tnooz.com/?p=9498#comment-9842 After having a night to think about, I have come to the conclusion that I do agree with the policy, but there has been no steps taken to implement it properly. If you do not have clear guidelines or procedure in place, how can you possibly enforce something? Im sure it will change after this. After having a night to think about, I have come to the conclusion that I do agree with the policy, but there has been no steps taken to implement it properly. If you do not have clear guidelines or procedure in place, how can you possibly enforce something?

Im sure it will change after this.

]]> By: Stephen Joyce http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9837 Stephen Joyce Sun, 14 Feb 2010 20:29:08 +0000 http://www.tnooz.com/?p=9498#comment-9837 If you're interested in seeing what the reaction is on Twitter in real-time, take a look at the responses here: http://twitter.com/#search?q=%40southwestair If you’re interested in seeing what the reaction is on Twitter in real-time, take a look at the responses here:

http://twitter.com/#search?q=%40southwestair

]]> By: Kevin May http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9769 Kevin May Sun, 14 Feb 2010 09:47:51 +0000 http://www.tnooz.com/?p=9498#comment-9769 Back on-topic... Forgetting the actual incident for a moment, the way Southwest has handled this on Twitter seems pretty good, given how quickly out of control these things have gone recently [See recent Vodafone storm, which not only started on Twitter but wasn't fixed in the same channel as the company cut and pasted responses to everyone, thus indicating that they didn't really care]. Now, of course, the Twitterati might kick in again today (the timing of Smith's ire was quite fortunate for Southwest), but the topic never 'trended' and storm averted maybe. Now, imagine if this had happened to Avatar director James Cameron (who admittedly is rather more svelt-like than Smith) on the eve of the Oscars, and things might be different. Back on-topic…

Forgetting the actual incident for a moment, the way Southwest has handled this on Twitter seems pretty good, given how quickly out of control these things have gone recently [See recent Vodafone storm, which not only started on Twitter but wasn't fixed in the same channel as the company cut and pasted responses to everyone, thus indicating that they didn't really care].

Now, of course, the Twitterati might kick in again today (the timing of Smith’s ire was quite fortunate for Southwest), but the topic never ‘trended’ and storm averted maybe.

Now, imagine if this had happened to Avatar director James Cameron (who admittedly is rather more svelt-like than Smith) on the eve of the Oscars, and things might be different.

]]> By: SaXoN http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9768 SaXoN Sun, 14 Feb 2010 09:29:21 +0000 http://www.tnooz.com/?p=9498#comment-9768 Touche'... Touche’…

]]> By: Kevin May http://www.tnooz.com/2010/02/14/news/silent-bob-strikes-back-southwestair/#comment-9761 Kevin May Sun, 14 Feb 2010 08:34:37 +0000 http://www.tnooz.com/?p=9498#comment-9761 "your ugly" should be "you are" or "you're". Sorry. Guess you weren't being sarcastic then. “your ugly” should be “you are” or “you’re”. Sorry. Guess you weren’t being sarcastic then.

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