Harnessing the power of social media and ensuring a true multi-channel approach to customer service?
NewTravelco — Breakwell, Slyngstad, Sunhil, Barton and the telephone guy

Yesterday was day #1 in the new Seattle offices of NewTravelco, the travel startup by four Expedia alum. Also Monday, the company announced it has received $9.8 million in funding.
NewTravelco by Expedia alums raises $9.8 million from 25 investors
NewTravelco, the travel startup recently unveiled by a quartet of Expedia alums, has raised $9.8 million in equity financing from 25 investors, according to the company’s maiden SEC filing.
In a blur, Expedia Egencia expands corporate travel into seven more countries

Egencia, Expedia Inc.’s corporate travel unit, expanded into Brazil, Mexico, Japan, Czech Republic, Slovakia, Austria and Malaysia as it tries to erase the distinction between ITMCs (Internet Travel Management Companies) and traditional TMCs by going after large global corporate accounts.
Why mobile is about to change how travel companies use social media

The travel industry has embraced the power of user generated content while social media management is becoming a core competency.
Tnooz to launch TSoftware – a unique software store for travel technology
Tnooz is to excited to announce the launch of a dedicated software portal for travel, tourism and hospitality companies – a first of its kind in the sector and created in association with Capterra.
Will car rental firms finally put a brake on customer no-shows?
Like most travelers, when I book a trip in North America (and this generally applies to Australia and New Zealand, South America, South Africa and a few other regions) I take out my credit card.











