British Airways readies for next major step with mobile

UK carrier British Airways is not letting planned strike action thwart its ongoing mobile strategy and is gearing up for a significant ramping up of its efforts.

The airline will soon be celebrating almost two years since it became one of the first airlines to launch a mobile application for customers through the Apple iPhone, but is now preparing to unveil a raft of new functionality in a major upgrade of the app.

ba iphone app

Officials say the new version will have a new services such as electronic boarding card facilities as well as a method of linking an account to the airline’s Executive Club loyalty points, a move it claims will be a first for a major airline.

Most importantly, perhaps, British Airways is also considering a fully functioning booking system through the app, although this has yet to confirmed for the planned upgrade of the existing system.

Mobile has become a major part of the wider BA.com digital strategy since its launched a mobile version of its site and the mobile app.

Around 20,000 users a day are using BA.com on a mobile device, officials say.

The BA.com iPhone app is currently in thirteenth position in the iTunes of free travel apps.

Related posts:

British Airways launches mobile boarding passes, upgrades app
With remarkable timing, British Airways launches flight switch tool for mobile site
American Airlines and British Airways ramping up mobile and in-flight services

Posted in MobileComments (1)
Tags: , , , ,

One Response to “British Airways readies for next major step with mobile”

Trackbacks/Pingbacks

  1. [...] British Airways readies for next major step with mobile [...]


Leave a Reply

Subscribe to our RSS feed

Tnooz Partners