KLM is the latest airline to find a way of embracing the FourSquare check-in service – combining it with a bit of detective work to give customers a free gift.
KLM spies on social media to give passengers a nice surprise
November 23, 2010 By 15 Comments
TripAdvisor opens site for Indonesia
November 23, 2010 By 1 Comment
The roll-out of new country sites for TripAdvisor continues with the proposed launch of a dedicated service for Indonesia coming to fruition this week.
Ten vital skills for the perfect hotel revenue manager
November 23, 2010 By 3 Comments
After four years of being in the revenue management business, I have come to a rather sad conclusion that many of those responsible for it lack basic skills.
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Buying air tickets was always tricky and is still a mess – is change coming?
November 23, 2010 By 6 Comments
Twenty years ago I used to run the largest air consolidator business in Scandinavia. We had a single aim: to have the best and the most fares you could find.
Google testing expanded flight search results
November 22, 2010 By 3 Comments
Whether the ITA Software acquisition gets approved or not, Google is testing enhanced flight-search results.
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Opinionated bobblehead at Farelogix criticizes GDS contract clauses
November 22, 2010 By 7 Comments
Here’s a YouTube video guaranteed not to go viral: It is Farelogix Ask the Question 7 about allegedly oppressive GDS contracts with travel agencies and airlines.
TLabs Showcase – Groupenture
November 22, 2010 By 2 Comments
TLabs Showcase on travel startups featuring US-based activities and tours distribution platform, Groupenture.
Hotel website Getaroom sold on phone bookings
November 22, 2010 By 1 Comment
getaroom, the hotel website created by the founders of hotels.com, is sticking with its strategy of driving customers to book over the phone instead of online.
