How airlines use Twitter – November 2011 [INFOGRAPHIC]

December 8, 2011 By Kevin May 2 Comments

November 2011 saw a sizeable jump in the number of tweets mentioning the most popular airlines on Twitter, with 53,400 received by the top three compared to 46,400 the previous month.

The largest recipients were Delta, which attracted 21,200 public tweets, Air Asia with 18,600 and Southwest with 13,600.

Air Asia, as the leading tweeter in its own right in recent months, also bumped up its efforts, sending out 6,200 during November compared to 4,600 in October.

In the past six months, the number of incoming tweets to all airlines has increased over the period by 23%, with the number of tweets being sent by airlines jumping by 37%.

Here is the full infographic:

NB: Other airlines on Twitter reports here.

Filed Under: News Tagged With: Air Asia, Delta, eezeer, facebook, social media, social network, southwest, twitter

About Kevin May

Kevin May is editor of Tnooz. He joined as a co-founder in August 2009 after spending nearly four years as editor of UK-based business publication Travolution.

Passionate about the business of travel and the internet, Kevin played a major role in establishing Travolution in print, online, events and with an annual awards programme, as well as becoming a regular speaker and moderator at industry events.

Prior to Travolution, Kevin was web editor at Media Week (UK) and also worked in regional newspapers for two years at the Essex Enquirer. He started his career in journalism at the Police Gazette at New Scotland Yard in London.