Why the travel industry should come out from behind the digital curtain and talk to people

call centre

This morning, I was packing boxes. At the same time, I was thinking about getting someone to help with the processing bit. The packing, the invoicing and other general bits and bobs.

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What else? Rough Guides, HolidayExtras, TSA and TUI Travel

rough guides survival

Rough Guide survival app, HolidayExtras on cloud nine, Security issues in the US, TUI promotes for top digital job … A round-up of other stories from across the industry.

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TLabs Reprise – HotelPeeps 12 months on

hotelpeeps

HotelPeeps is a Romania-based hotel search and booking service with a social twist, which first featured on Tnooz in July 2010. So what happened in the intervening 12 months?

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Opodo returns to leading pack – Top UK travel sites, December 3 2011

uk site data new

Online travel agency Opodo has made a rare return to the top ten leading websites in the UK, coincidentally the same week as TravelRepublic tumbled down the charts.

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When technology and rewards developments hit home — food for thought

ShopRite

Sometimes technology developments and airline integrations really hit home — or in the supermarket.

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New Zealand targets youth in latest social marketing campaign

new zealand

Tourism New Zealand is calling on the travelling youth to say what they would trade for the chance to win one of six two-week holidays to the destination.

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Jizo claims major distribution first for travel search, opens up Russia

moscow airport

Fledgling startup Jizo is claiming a significant role in the evolving world of airline distribution this week by becoming the first travel search engine to get access to Russian airlines.

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TripAdvisor spinoff nears and Kaufer will not have to weigh options

Spinning Tops

Expedia shareholders are slated to vote tomorrow on the proposed TripAdvisor spinoff — and at least one interested party will no longer have to wonder about his options.

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10Best in big redesign — do photos make a difference?

10Best redesign

NileGuide-owned 10Best unveiled a site redesign, increasing photo sizes by 70%, the company says.

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British Airways toys with mobile 3D seat maps, menus and movies

ba mobile

In May, British Airways released an app offering passengers mobile boarding for Windows Phone 7 users as well as live departure and arrival information and terminal maps.

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