Tnooz-Tealeaf FREE Webinar: Understanding the challenges of the multi-channel travel booker

January 10, 2012 By Leave a Comment

As the always-connected traveller turns to mobile and other devices to search and book products, travel brands must finally grasp the importance of providing a seamless multi-channel customer experience.

The rules have changed. So how do consumers use devices compared to desktop browsers?

What opportunities and pitfalls should online brands look out for and capitalise on?

These and many other issues will be debated in this 60-minute webinar presented by Tnooz and Tealeaf on 1 February 2012.

Panellists are:

  • Geoff Galat, Tealeaf, vice president for world wide marketing
  • Graham Jones, internet psychologist
  • Dieter Davis, Expedia, director of web Analytics Implementation

Moderator:

  • Kevin May, Tnooz, editor

Attendees will be able to interact live throughout the event using the webinar’s chat facilities.

This FREE 60-minute webinar takes place on Wednesday 1 February 2012 at 11am US/4pm UK/5pm Central Europe (all times local).

You can reserve your FREE seat at this webinar HERE.

The webinar is powered by GoToMeeting. System requirements: Windows7, Vista, XP or 2003 (PC users) or Mac OS X 10.4.11 Tiger or newer (Mac users).

We will record the webinar and publish on Tnooz following the event for those who cannot attend live.

Space is limited. Register for FREE now!

NB: Image via Shutterstock.

Related posts:

  1. Tnooz-Amadeus FREE webinar: 2011 – Where we’ve been, where we’re going
  2. Tnooz-Collinson Latitude FREE webinar – Ancillary services or customer loyalty: where should the focus be?
  3. Tnooz-TripAdvisor FREE webinar: Reputation management and beyond
Filed Under: Webinar Tagged With: , , , , , ,
Kevin May About Kevin May

Kevin May is editor of Tnooz. He joined as a co-founder in August 2009 after spending nearly four years as editor of UK-based business publication Travolution.

Passionate about the business of travel and the internet, Kevin played a major role in establishing Travolution in print, online, events and with an annual awards programme, as well as becoming a regular speaker and moderator at industry events.

Prior to Travolution, Kevin was web editor at Media Week (UK) and also worked in regional newspapers for two years at the Essex Enquirer. He started his career in journalism at the Police Gazette at New Scotland Yard in London.

Speak Your Mind

*