As the always-connected traveller turns to mobile and other devices to search and book products, travel brands must finally grasp the importance of providing a seamless multi-channel customer experience.
The rules have changed. So how do consumers use devices compared to desktop browsers?
What opportunities and pitfalls should online brands look out for and capitalise on?
These and many other issues will be debated in this 60-minute webinar presented by Tnooz and Tealeaf on 1 February 2012.
- Geoff Galat, Tealeaf, vice president for world wide marketing
- Graham Jones, internet psychologist
- Dieter Davis, Expedia, director of web Analytics Implementation
- Kevin May, Tnooz, editor
Attendees will be able to interact live throughout the event using the webinarâ€™s chat facilities.
This FREE 60-minute webinar takes place onÂ Wednesday 1 February 2012Â at 11am US/4pm UK/5pm Central Europe (all times local).
The webinar is powered by GoToMeeting. System requirements: Windows7, Vista, XP or 2003 (PC users) or Mac OS X 10.4.11 Tiger or newer (Mac users).
We will record the webinar and publish on Tnooz following the event for those who cannot attend live.
NB:Â Image via Shutterstock.