TripEdge admits terrible 12 months as agent lead-gen startup, opts for deals service

Some startups would throw the towel after admitting to a “terrible” first year in operation – but UK-based TripEdge has scrapped its agent lead-gen system to enter the crowded world of deals.

The company launched in early-2011 [TLabs Showcase - TripEdge] with a service allowing consumers to obtain holiday deals by connecting them with travel agents around the country.

Agents were asked to pay an annual fee (£99) for the privilege of having what TripEdge hoped would be qualified leads from consumers.

Earlier this year – when TripEdge completed the TLabs Reprise catch-up – the company admitted it had not made any money in its first year but was hopeful of a change in fortunes after overhauling a lot of the back-end technology.

Founder Robert Wheeler admitted finding agents willing to pay a fee to participate had proved difficult to achieve, so scrapped the original payment plan in return for a pay-per-lead model.

A few months on and TripEdge has abandoned the lead-gen idea entirely, preferring instead to pivot away to a deals newsletter service, after conceding the original idea simply hadn’t worked.

“We don’t think the problem is only with selling travel leads, we believe that it is a problem with selling any type of lead generation service,” Wheeler said in March this year.

He says during the launch of the new service that due to the “continuing down turn of the UK travel industry, travel agents didn’t want to pay for travel leads, no matter how cost effective it was”.

Nevertheless, TripEdge has kept the payment model in place for agents and tour operators on the new deals service – an annual fee of £499 (or £49 per month) is charged to have deals pushed out to subscribers.

Related posts:

  1. TLabs Reprise – Tripedge 12 months on
  2. TLabs Showcase – TripEdge
  3. Expedia says agent affiliate numbers jumped 50 percent in 12 months
Kevin May About Kevin May

Kevin May is editor of Tnooz. He joined as a co-founder in August 2009 after spending nearly four years as editor of UK-based business publication Travolution.

Passionate about the business of travel and the internet, Kevin played a major role in establishing Travolution in print, online, events and with an annual awards programme, as well as becoming a regular speaker and moderator at industry events.

Prior to Travolution, Kevin was web editor at Media Week (UK) and also worked in regional newspapers for two years at the Essex Enquirer. He started his career in journalism at the Police Gazette at New Scotland Yard in London.

Comments

  1. Andy says:

    Good idea – just waiting to find out how many subscribers are on board.

  2. Akhil Gupta says:

    Hi,

    Why don’t you try affiliate to generate leads for you? You pay some fixed to them and you give them the JS forms. That way you will get the leads for your travel agents and you share the commission everytime the lead is sold to the travel agents. Travel agent pays in advance to you. We work in the same business model for more then 3 years now in India, and are doing fine. We are working with huge number of affiliates, who generate travel enquries for us form all over the world, though we get majority of enquries for Asia. Lead Gen business is bit tricky but can be rewarding if done well!

    Thanks

    Akhil

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