How did London hotels perform in user reviews during the Olympics? [INFOGRAPHIC]

August 15, 2012 By 3 Comments

With athletes and spectators heading home after a fortnight of sporting action at the London 2012 Olympics, hoteliers are bracing themselves for what their customers will be adding by way of reviews.

TrustYou has analysed some of the initial data captured in its system to understand more about the type of  reviews being left on review sites .

The research also shows the so-called sentiment within the reviews and discovered that 81% of the 600+ reviews left so far would recommend the property.

So not only did thousands of athletes perform well, on this early analysis so did many of the UK capital’s hotels.

Here is the infographic:

Related posts:

  1. How far London hotels have come in the seven years since winning the Olympics [INFOGRAPHIC]
  2. Move to create system combining star ratings and user generated reviews for hotels
  3. Appy London 2012 as Olympics draw near [INFOGRAPHIC]
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Kevin May About Kevin May

Kevin May is editor of Tnooz. He joined as a co-founder in August 2009 after spending nearly four years as editor of UK-based business publication Travolution.

Passionate about the business of travel and the internet, Kevin played a major role in establishing Travolution in print, online, events and with an annual awards programme, as well as becoming a regular speaker and moderator at industry events.

Prior to Travolution, Kevin was web editor at Media Week (UK) and also worked in regional newspapers for two years at the Essex Enquirer. He started his career in journalism at the Police Gazette at New Scotland Yard in London.

Comments

  1. Duncan says:
    August 15, 2012 at 10:32 am

    It’d be good to see this data split down by nationality as that will influence all of this big time. Could have done a medal table of the happiest and unhappiest visitors by country which would have been interesting. Shame about the Gym typo!

    Reply
  2. Decifer Curain says:
    August 16, 2012 at 1:39 am

    I agree Duncan. I see that this report doesn’t say much. Look’s like a school kid’s summer project! No wonder how pathetic are the thoughts on analytics/insights by conversation capturing tool companies like this. Sigh!

    Reply
  3. Jonathan says:
    August 16, 2012 at 2:56 pm

    Clean sweep,Gold, Silver and Bronze medals for Red Carnation Hotels.

    Reply

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