Transit app Embark surges in popularity thanks to Apple Maps promotion

Embark, which makes paid apps for figuring out how to use public transit in major cities, has seen a huge spike in adoption of its iPhone app since Apple debuted its operating system, iOS 6, which notoriously replaced Google Maps with a buggy mapping substitute.

The Y Combinator-funded startup has seen iPhone users download its apps 100,000 times since the iOS 6 release.

That compares to 23,000 downloads a week on average before last week.

The main reason: Embark’s app is one of the third-party transit apps Apple Maps suggest users buy to get city-specific transit directions.

Apple announced in June that it would take this approach of touting third-party solutions to transit information in iOS 6.

embark app london

“The iOS 6 Effect”

Until now, Embark’s biggest advantage has been in making transit apps that can function while a smartphone is offline (something that’s useful when 
you are underground and lack a data connection, of
 course).

Another competitive advantage for the profitable company has been its user-interface, which was considered sufficiently intuitive 
and gorgeous to win the MTA’s vote as New York city’s best subway map app in a contest earlier this year.

But now Embark has been enjoying what TNW calls the “iOS 6 Effect,” namely, the inclusion of its apps as a promoted option in a shortlist of downloadable “Routing Maps” that can be found with one click via the Apple Maps tool.

The 18-month old company provides a dozen Apple and Android apps for
 Boston, Chicago, London, Long Island, N.Y., New York City, Philadelphia, San Francisco, and Washington, D.C.

Interestingly, it hasn’t added any new cities to its coverage areas since the start of the year.

Instead the company has focused on hiring people and soliciting volunteers to perfect the directions. Testers sample transfer times on common trips, such as timing walking speeds between key points.

But it still has work to do, as some users online can find weaknesses in the directions supplied.

Embark has to hope that the magic continues and isn’t a temporary bump.

In a promising sign, the company told TechCrunch that, after people downloaded its New York City transit app this month, repeat usage rates have been remained strong. That factoid suggests that the app is being adopted on its own as a habit, not just used as a one-off solution.

Related posts:

  1. Google Maps becomes mobile transit system tour guide
  2. Google Maps (for Android) integrates schedules for 1 million public transit stops worldwide
  3. Google Hotel Finder distances itself from Hipmunk with transit data
Sean O'Neill About Sean O'Neill

Sean O’Neill is a UK-based reporter for Tnooz.

Since university, he's been a full-time journalist for US consumer magazines and websites, and since 2007 he has covered B2C travel news full-time.

He lives in London and is travel tech columnist for BBC Travel. He used to work in New York City as the online senior editor for Arthur Frommer’s Budget Travel.

In the past, O'Neill held editor, writer, and reporter positions at Kiplinger’s Personal Finance and Foreign Policy magazines in Washington, DC. Please visit his personal site and follow him on Twitter or Google+ .

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