American Airlines,Â Sabre, Uber, KLM, Ushuaia Ibiza Beach Hotel,Â Flip.to, EarthCam,Â and NextGreatPlace all appear in our roundup of the stories making news and driving opinion on 25 October.
A jury trial started today in the case of American Airlines versus Sabre. It’s a father/son spat, asÂ AmericanÂ spun offÂ the data businessÂ 12 years ago and now accuses it of trying to “crush competition.” BusinessWeek hasÂ a long report.
US private car hire service Uber is expanding.Â Next up,Â Phoenix.
Did you know California’s Nor1 is the leading up-sell technology platform? “To date, more than 65 million upsell offers have been made to hotel guests through Nor1â€™s signature eStandby UpgradeÂ solution. Hilton, Hyatt, and Fairmont, are current customers.
Next month, the UshuaiaÂ Ibiza Beach Hotel will use London’s World Travel Market to show off its latest technology. Created by a Spanish provider calledÂ Pay-Touch, the technologyÂ is essentially a biometric scanner which checks and matches the userâ€™s fingerprint against a pre-registered and verified image. The hotel has twinnedÂ Facebook-sharing options with cameras, and WTM attendees will be able to post live updates via Facebook using their fingerprints.
Flip.to continues signing up hotels to its social media marketing platform, which now has a multi-language feature that letsÂ usersâ€™ native language to convert guests into brand advocates. Flip.toÂ claims that hotelÂ campaigns on its platform “typically have engagement rates in the 15% to 25%.
Free live views ofÂ Istanbul’s most famous landmark are now online round-the-clock.Â EarthCam, a New JerseyÂ pioneerÂ of the network camera software and distribution now lets anyoneÂ watch worshippers and tourists at the Hagia Sophia, one of the oldest houses of worship in the world.
SITA, the air transport IT specialist, and NEC Europe (NEC), leaders in biometric technology, will jointly provide an automated border control (ABC) gate solution. that “incorporates sophisticated face recognition, and optionally fingerprint verificationÂ for use at immigration control points at airports in the European Union.” NEC face recognition technologies were ranked number one in tests carried out by the US National Institute of Standards and Technology.
NextGreatPlaceÂ has launched â€śWork Vacation Balanceâ€ť (www.workvacationbalance.com), “an innovative corporate benefit program that improves employeesâ€™ satisfaction, loyalty, retention and performance by optimizing their vacation time.”
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NB: Image of a keyboard courtesy Shutterstock.