Our History

tnooz team pic

Tnooz is a global provider of news, analysis, commentary, education, data and business services to the travel, tourism and hospitality industry. It is the leading voice to the industry for all areas related to travel technology.

Launched in September 2009, Tnooz focuses on distribution, marketing, systems, devices, startups, social media and commerce in the travel sector.

After careers in the media, research, events and technology, founders Gene Quinn, Kevin May and Frederic Lalonde saw a gap in the media landscape for a fresh, upfront and analytical approach to covering technology in the world’s largest industry.

Our team of reporters and contributing Nodes, based in every corner of the globe, bring the latest news and opinion to the travel sector and its related and diverse industries.

In the constantly changing digital travel economy, new entrants disrupt the status quo, established players consider how best to adapt and grow, and technology is always at the heart of this evolution.

Nowhere else on the web covers this ecosystem for the industry like Tnooz.

Alongside the online news and analysis at the heart of everything we do, Tnooz also operates in other areas:
Tnooz also provides a range of commercial opportunities to the industry:
Tnooz is also active in other places:


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Other ways to contact us

For editorial and commercial enquiries, please get in touch via email, telephone or skype with any of the team listed below:


Sean O’Neill
email: soneill@tnooz.com
skype: sean.f.oneill

Deputy editor
Linda Fox
email: lfox@tnooz.com
skype: lindasivelo

Senior editor
Kevin May
phone: +44 7870 677716
email: kevin@tnooz.com
skype: kmayuk

Martin Cowen
email: mcowen@tnooz.com
skype: martincowen1965


Corporate and media enquiries
Gene Quinn
phone: +1 203 984 7629
email: gene@tnooz.com
skype: efquinn

Advertising and sponsorship in Americas
Jim Craven
+1 305 632 1425
email: jcraven@tnooz.com
skype: james.cravenzb

Advertising and sponsorship in Europe
Ella Sopp
+44 7879 666 033
email: esopp@tnooz.com
skype: ella2kilo

Advertising and sponsorship in Asia-Pacific
Jay Shah
 +91 981 923 2080
email: jshah@tnooz.com
skype: jay.tnooz


Web and technical support
James Cooke (Loopwhole)
email: james@loopwhole.co.uk

Finance manager
Susan Fox
email: info@tnooz.com

Fred Lalonde
email: info@tnooz.com

Board director
Phil Ferri
email: info@tnooz.com


Claude Bénard

Claude Bénard

Claude is a contributing Node to Tnooz, consultant and seasoned blogger hailing from Marseille, France. Claude started his career in tourism as a technical sales manager for a Marseille-based tour operator.

He then spent six years as a sales executive at Louvre Hotels group, before discovering the tremendous potential of the internet for the marketing of hotels and tourism.

Claude then became the sales and marketing manager for a regional booking engine for the Marseille Chamber of Commerce and DMO’s.

He now handles consulting and training for hotels and other DMOs. Claude manages his blog HoteliTour.


Sarah Kennedy Ellis

Sarah Kennedy Ellis

Sarah Kennedy Ellis is a contributing Node to Tnooz and director of Sabre Labs, a dedicated emerging technology incubator and trends research lab at Sabre Holdings.

At Sabre since 2007, Sarah has spent time working in a variety of divisions including everything from strategy and product development to social media marketing and R&D.

She was selected as one of the first members of PhoCusWright's inaugural "Class of 35" in 2009, recognizing the top 35 young leaders under the age of 35 in travel.

She also is invited to speak at a variety of technology conferences & industry events each year on topics including emerging technology and innovation management.

The views expressed by Sarah on Tnooz are solely those of the author and do not necessarily represent the views of Sabre Holdings, its partners, customers or subsidiaries.


Stephen Joyce

Stephen Joyce

Stephen Joyce is a contributing Node to Tnooz and has been working as a travel and tourism technology consultant since 1995. Stephen is the CEO of Rezgo.com, a cloud based software as a service reservation and booking platform for tour and activity providers.

Stephen is the Past Board Chair of the OpenTravel Alliance.

Stephen is a graduate of Capilano University, is a certified commercial pilot, and holds a certificate in IT Management.


Nick Vivion

Nick Vivion

Nick Vivion is a writer and strategist. He was a Tnooz reporter and global events lead between August 2012 and July 2015. He was the launch co-founder of Booty's, a global street food restaurant in New Orleans and was recently AVP Operations, North America, at Zomato.


Patrick Landman

Patrick Landman

Patrick Landman is a contributing Node to Tnooz and founder and CEO of Xotels. This hotel management group assists independent hotels with revenue management, online marketing and internet distribution strategies.

They offer outsourcing services, coaching, consulting and training. In his blog, Patrick challenges hoteliers to think out of the box and not to accept the established order.

Through a passionate drive for growth and improvement he brings creative tips, ideas and best practices to the table that can help hotels drive up their bottom line.

In previous roles he has helped to develop businesses like RateTiger and Hotels.com into industry leaders. 


Juliana Shallcross

Juliana Shallcross

Juliana Shallcross is a guest editorial contributor. She was previously the managing editor of HotelChatter, VegasChatter, and Jaunted for 10 years. Based in LA, she now writes about hotels for a variety of publications including Condé Nast Traveler and LE Miami. She’s also chronicling cool places to take the kids at TripsandGiggles.


Morris Sim

Morris Sim

Morris Sim is a contributing Node to Tnooz. During the day, he runs Brand Karma, a company he founded with his two best friends from Microsoft in 2006 which has since developed into the leading solution provider for hospitality and travel brands wanting to monetize more via digital media.

At night and on weekends, he serves as the executive director for Montara Hospitality Group, which owns and operates Boathouse Phuket and Trisara.

Morris came from the high-tech world, having worked at Microsoft for 10 years shipping products like Access, FoxPro, Visual Basic for Office, and Visual Studio.

He was also a senior director of marketing for the Windows Developer Platform. In-between his two stints at Microsoft, he was the CTO for RalphLauren.com and helped it become a profitable e-commerce channel for the retailer. He writes on Medium.


Timothy O'Neil-Dunne

Timothy O'Neil-Dunne

Timothy O'Neil-Dunne is a contributing Node to Tnooz. He writes about travel in particular aviation, technology, startups and innovation in long and short forms.

He has two day jobs: managing partner at travel consultancy firm, T2Impact, where he serves as the lead for the airline, aviation and airport practice. His is also co-founder of VaultPAD, an accelerator devoted exclusively to travel and travel-related startup businesses.

Timothy was a founding management team member of the Expedia team where he headed the international and ground transportation portfolios, before founding T2Impact in 1998 and VaultPAD in 2012.

He has worked in aviation and travel distribution for more than 30 years, including time with Worldspan as head of technology where he managed international technology services from infrastructure to product.

Timothy is also a permanent advisor to the World Economic Forum and writes as Professor Sabena. He sits on a number of advisory and executive boards.


Troy Thompson

Troy Thompson

Troy Thompson, a contributing Node to Tnooz, is a self-described technopologist, a respected blogger, consultant and thought-leader in the tourism/travel marketing industry.

Owner and consultant at Travel 2.0 Consulting, Troy has been providing unique interactive and marketing solutions to a variety of clients for more than a decade.


Sponsored Content


This is the byline under which Tnooz publishes articles that are part of our sponsored content initiative.


Special Nodes

Special Nodes

Special Nodes is the byline under which Tnooz publishes articles by guest authors from around the industry.


Rob Lovitt


Rob Lovitt is a guest editorial contributor. Lovitt is a longtime travel writer based in Seattle. He has written for NBCNews.com, and the inflight magazines of Alaska, Horizon, and Frontier airlines. Follow him on Twitter.


Martin Collings

Martin Collings

Martin Collings is a contributing Node to Tnooz and is currently employed as Vice President, Innovation Management & Commercialization at MasterCard Labs, based in Sydney. In this position he manages various mobile payments initiatives with his role covering the region of Asia Pacific, Middle East and Africa.

Prior to MasterCard, Martin Collings spent six years with Amadeus IT Group, based in both Madrid and Chicago in a variety of airline roles, most recently as head of airline e-commerce sales for the Americas.

During his time at Amadeus he also wrote the Shearwater Blog covering various topics of interest for airline selling via direct channels. The views of Martin Collings are his alone, and do not necessarily reflect the views of MasterCard.


Glenn Gruber

Glenn Gruber

Glenn Gruber is a contributing Node to Tnooz and senior mobility strategist at Propelics, an enterprise mobile strategy firm.

Previously Glenn was AVP travel technologies at Ness Technologies, responsible for developing the company’s strategy and solutions for the travel industry.

Prior to Ness he held leadership roles at Symphony Services, Kyocera and Israeli startups Power Paper Ltd and Golden Screens Interactive Technologies.

He also writes a personal blog, Software Industry Insights


Sean O'Neill

Sean O'Neill

Sean O’Neill is Editor-in-Chief of Tnooz.
Before joining us, Sean was the future of travel columnist at BBC Travel, senior editor of BudgetTravel.com, and an associate editor at Kiplinger’s. He now lives in New Jersey, after having worked in London for four years. He's on Twitter and is excited for #Rio2016.




This is the team byline for Tnooz.


Martin Cowen

Martin Cowen

Martin Cowen is a reporter for Tnooz, based in the UK. For the past six years he has worked as a freelance writer, specialising in B2B distribution and technology.

He has contributed to a number of titles including Airline Business, Buying Business Travel, APEX and Travolution.

He has also worked on a number of corporate projects for blue-chip travel tech businesses including Travelport and Amadeus, and works closely with the press and PR department for World Travel Market.

Before freelancing, from 2000-2008 he was launch editor for e-tid.com, the first online-only B2B daily news service for the UK travel sector.


Linda Fox


Linda Fox is deputy editor for Tnooz. For the past eight years she has worked as a freelance journalist across a range of B2B titles including Travolution, ABTA Magazine, Travelmole and the Business Travel Magazine.

In this time she has also undertaken corporate projects for a number of high profile travel technology, travel management and research companies.

Prior to her freelance career she covered hotels and technology news for Travel Trade Gazette for seven years. Linda joined TTG from Caterer & Hotelkeeper where she worked on the features desk for more than five years.


Gene Quinn

Gene Quinn

Gene Quinn is a pioneer in digital media and a well known figure in the travel industry through his former role as chairman of research company PhoCusWright.

An editor, columnist and reporter in his first career at The Chicago Tribune and previously Philadelphia Daily News and Wilmington (DE) News-Journal, Gene has since been involved at the forefront of the new digital economy.

He has held adviser, executive and board director positions to a string of media, technology and marketing companies including Newtrade Technologies, Checkfree, MTV Networks, BzzAgent and the MIT Media Lab.


Frederic Lalonde

Frederic Lalonde

Fred Lalonde is the founder and chief executive of Hopper and also chairman of Tnooz.

Previously, Fred was a vice president at Expedia, running product planning for Hotels and Packages for Expedia.com.At Expedia he also participated in various M&A activities, including the acquisitions of Hotels.com, TripAdvisor, and eLong.

Prior to Expedia, Fred co-founded Newtrade Technologies, which grew to become one of the world’s largest connectivity platforms for the hospitality market after it was acquired by Expedia in 2002.


Tnooz - Talking Other Tech

Tnooz - Talking Other Tech

This is the by-line used for articles curated from elsewhere around the web by our team of reporters.

Articles are found using PublishThis, then annotated and published by Tnooz.


Alex Bainbridge

Alex Bainbridge

Alex is a contributing Node to Tnooz and writes about travel technology, travel startups, specialist tour operators and the tours & activities sector. He has previously led ecommerce, social media and reservation system projects for airlines, leading mainstream tour operators and hotel distribution companies in both leisure and business travel sectors.

He is the CEO of TourCMS, a web based software-as-a-service reservation system and distribution platform used by many specialist tour operators worldwide to take online bookings and distribute to 3rd parties.

He also moderates Small Fish Big Ocean, a community that welcomes small tour operators and niche travel agents to come and discuss travel ecommerce issues. Alex has a computing degree, is passionate about usability, speaks French and still writes and reviews code.


Daniele Beccari

Daniele Beccari

Daniele Beccari is a contributing Node to Tnooz, and head of travel products at Criteo.

As travel technology strategist, he has helped startups and blue-chip corporations define and launch innovative solutions in leisure, corporate, online and mobile sectors. He also served as Vice President, Europe and B2B, at Isango! (now part of TUI), and previously as head of corporate products for the e-travel division of Amadeus.

He started his career at HP, working on what is known today as the Internet of things. An MBA graduate from INSEAD, Daniele can be found somewhere between Paris, London, Turin, San Francisco or Tokyo.

Daniele's views are his alone and not the views of his clients or employers.


Evan Konwiser

Evan Konwiser

Evan Konwiser is a contributing Node to Tnooz and currently the VP digital traveler at American Express Global Business Travel.

He was previously the co-founder of Lark Travel Group, Farely, and FlightCaster. He has spent the last six years working with travel start-ups and consulting on new technology and trends in the travel industry.

He started FlightCaster in 2009 to provide better tools for travelers using advanced technology.

After FlightCaster was acquired in 2010 by Next Jump, Evan managed Next Jump's travel distribution business, which includes employee discount programs for Fortune 500 companies.

Prior to FlightCaster, Evan was a consultant at Bain & Company and he also spent time at Kayak. He's an industry blogger and speaker on both consumer and corporate travel topics, a recipient of PhoCusWright's first ever Young Leadership Award and a two-time member of the critics circle for the Travel Innovation Summit.


Benét Wilson


Benét J. Wilson is a guest editorial contributor. She runs Aviation Queen, an aviation/travel writing freelance business. A veteran journalist based in Baltimore, Md., Wilson writes on topics including commercial aviation, aircraft manufacturing, airports, security, and the airline passenger experience.


Valyn Perini

Valyn Perini

Valyn Perini is a contributing Node to Tnooz and the Vice President of Strategic Relationships for Nor1.

She was most recently the CEO of the OpenTravel Alliance, where she oversaw the operations of the organization, including developing and executing strategies to reach the goal of standardized electronic distribution of travel and traveler information.

Her travel career includes stints with InterContinental, Westin and Swissôtel, with PricewaterhouseCoopers as a travel technology consultant, and as the director of product strategy for Newmarket International.

Valyn speaks on industry topics at events around the world, and writes about travel when she can find the time.
Originally from Atlanta, Valyn now lives in Boston.


Alex Kremer

Alex Kremer

Alex Kremer is co-founder and head of product at Actourex, an electronic ticketing platform serving the tours & activities industry. He was previously Senior Vice President of Partnerships at Nor1, a leading hospitality merchandising provider. He joined Nor1 after it acquired Flextrip, a B2B tours & activities distribution network he co-founded. Alex is a 15-year veteran of technology startup companies, previously co-founding Cruvee, a business intelligence company for the wine industry where he led Business Development. Prior to that, he co-founded FanAxis, one of the world's first fan club management and merchandising firms in the music and entertainment industries. Alex is based in Boulder, Colorado. Follow him on Twitter at axk.


Kevin May

Kevin May

Kevin May is a senior editor and one of the co-founders at Tnooz. He was previously editor of UK-based magazine Travolution and web editor of Media Week UK from 2003 to 2005.

He has worked in regional newspapers (Essex Enquirer) and started his career in journalism at the Police Gazette at New Scotland Yard in London. He has a degree in criminology, a postgraduate diploma in magazine journalism and will be publishing his first book - a biography about electronic band, Depeche Mode - soon.



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