mobile applications
666 days ago
 

App Store numbers not for the faint hearted but one travel company is getting it right

If your mobile application is pending approval by Apple then it’s probably a good idea to take a deep breath before reading further.

There are now some 775,000 apps in the App Store but guess what?

Various studies out there suggest the majority, more than 60%, have never been downloaded and about a quarter of those that make it are never used.

Food for thought and according to a recent study by Surikate and GfK, 81% of visitors to the UK App Store don’t find their way past the top 50 apps.

That’s bad news for all but one travel company, Skyscanner, which ranks 13  in the current list with easyJet its nearest rival at 102. Incidentally Google Maps is at number 4.

Skyscanner says it is seeing the ‘organic halo effect’ of good rankings which drives a certain amount of downloads as well as positive reviews about the service which also drives improvement in the rankings.

The company, which claims downloads of 3m in January, also says it ran an advertising campaign over Christmas in most of its markets which has also helped.

The Surikate research also shows that 82% find new apps by browsing the app store,  predominantly the top 25, while two-thirds of users say they also find apps through friends and family.

It also shows that 75% of iPhone users will download an app from the charts without having any prior awareness of it, 85% say they need to see strong reviews, screenshots or price to be convinced.

Other findings:

  • there are more than 52m visitors to the UK App Store every week
  • Fridays from 6-8pm is one of the best times to be visible in the App Store with access to 2.61m users
  • average user accesses the App Store six times a week
  • 11.5 minutes is the average length of visit
  • the average number of apps on a phone is 30 or less
  • 86% browse the store from home, 23% on the go

NB: Mobile apps image via Shutterstock

 
 
Linda Fox

About the Writer :: Linda Fox

Linda Fox is deputy editor for Tnooz. For the past eight years she has worked as a freelance journalist across a range of B2B titles including Travolution, ABTA Magazine, Travelmole and the Business Travel Magazine.

In this time she has also undertaken corporate projects for a number of high profile travel technology, travel management and research companies.

Prior to her freelance career she covered hotels and technology news for Travel Trade Gazette for seven years. Linda joined TTG from Caterer & Hotelkeeper where she worked on the features desk for more than five years.

 

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  1. MIke J

    These are great stats – thanks! I totally agree with the importance of good rankings. To manage these, we respond to every user email (roughly 50 per day) and do our best to solve their issue. In the email signature, we have the link to iTunes and explicitly ask users to rate us. Since this was implemented we’ve gone up 1/2 star – we’re now at 4 stars averaging roughly 1,000 reviews and have been able to maintain a consistent spot in Apple’s Top 10 Travel Apps.

     
 
 

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