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GDS news from Travelport, Amadeus, Sabre, Abacus – September 2011

Product news, releases, projects and more from the global distribution systems during September 2011 – all here, in one easy read.

global technology

Most recent updates first…

Thursday 29 September 2011:

Tuesday 27 September 2011:

  • Sabre Travel Network admits “subset” of agency customers received “intermittent errors” from one of its systems on Friday 23 September. The problem was resolved on the same day, an official says.
  • TripPlan travel management system launched by Abacus for business travellers in Asia-Pacific. The tool integrates with the GDS’s existing SmartPrice and FareX services to give agents and users control over travel arrangements through any device.
  • Abacus signs partnership deal with Thai Airways. The airline will be using the Abacus Direct Connect Availability (DCA) system to provide journey data, married segment and PNR syncs to connected agents. Thai Airways will also have the power to manage point of sale (POS) quota allocations and control queries received through the Abacus system, including flexibility over inventory.
  • Travelport saga — Is private equity a savior or villain in travel?
  • Why saying a hotel is non-GDS is a complete nonsense

Sunday 25 September 2011:

Friday 23 September 2011:

Wednesday 21 September 2011:

Monday 19 September 2011:

Friday 16 September 2011:

Thursday 15 September 2011:

Tuesday 13 September 2011:

  • Amadeus will provide Silversea Cruises with an automated booking service for online and offline agents in the UK. Silversea will be distributed through Amadeus Cruise as well as the Amadeus Cruise API. Amadeus now provides distribution and reservation solutions for 18 cruise lines in the UK
  • Rearden Commerce has signed an agreement is to use Travelport’s Universal API to consolidatate its connections to Apollo, Galileo and Worldspan into a single web connection. The move will mean increased efficiency for the ecommerce specialist as well as enable it to redistribute IT resources to other areas of the business.

Sunday 11 September 2011:

Wednesday 7 September 2011:

  • Travelport has signed an agreement enabling hotel e-commerce firm TravelClick to sell Travelport’s Headline advertising – the GDS’s display advertising that allows hotels to promote products to travel agencies on the Galileo and Worldspan systems. The deal extends Travelport’s sales efforts which have been handled in-house until now.
  • Sabre Travel Network has unveiled a secure profile system enabling travel agencies using Sabre Red to access and manage customer data. Sabre Profiles aims to improve agency efficiency and customer service as well as provide additional marketing tools. The system, which replaces Stars, is available in both graphical and classic interfaces and will also in the coming months enable data sharing between the ClientBase CRM tool and GetThere.
  • Abacus announced the launch of its new agency Workspace brand. The new platform is designed to reduce agent keystrokes by 40%, integrate third party applications through an open source platform, cut down on training time for agents and improve management of customer data and services.
  • Amadeus makes three senior appointment in its Middle Eastern sector. Louis Arnaud moves from becomes regional business solution manager, while Lampros Brianos is the new regional market manager and Thierry Dongier moves from Amadeus in Friance to become regional sales director.
  • Epic web battles: Airlines fees vs lower fares.
  • Are travel shopping sites killing technical performance?
  • Amadeus: Distribution needs regulation but now others should be included.
  • Luggage to get social media-style status updates.

Friday 2 September 2011:

  • Travelport signs agreement with Tempest Car Hire, a South African car rental service. The distribution deal puts Tempest’s content into the Galileo and Apollo systems worldwide.
  • Amadeus informed participants in its Brighter, Bolder, Better ideas for travel competition that voting for five People’s Prizes, worth Euro 2,000 each, is invalid and the prizes will instead be awarded by a panel of judges. The grand prize winner, who will receive Euro 20,000, will be unveiled on the Ideas for Travel website by Sept 30. “There were several registered users for the competition that were possibly fake registrations. And although we have no evidence that there was any data actually copied or removed, in the interest of fairness, best practice, and as precautionary measure, the grand prize winner and five runner-ups will now be decided by the competition judges,” says an official.

Previous GDS updates:

 
 
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