London City-JFK service marks new technology drive for British Airways
British Airways will be hoping some of the features included in its new premium service from London City Airport to New York will deflect attention away from the negative press it has received in recent days.
Much has been said about the unfortunate stopover for fuel in Shannon, Ireland, and the cost of a ticket coming in at around £4,000.
Couple these with noise from the environmental lobby, which has taken the airline to task for launching a business class-only, transatlantic product with aircraft (Airbus A318) that have just 32 seats.
So BA is trying its hardest to push the on-board facilities as it looks to attract business travellers to a capital-to-capital route already well served by itself and other players.
Tech-heads and can’t-stop-working business travellers who find themselves at London City Airport or New York’s JFK are being promised full connectivity for passengers on the flight, including web access, email and text messaging services.
Where BA is less forthcoming is with the inevitable news that the in-flight digital suite will still cost passengers extra.
BA says that although there are no plans to roll-out the services on the other routes, OnAir facilities will be available on all new aircraft as and when they enter the fleet.
UPDATE: Business Traveller magazine tweeted an intriguing snippet of information – 379 messages sent by passengers on the first LCY-JFK flight.
Do the math, as they say.
Kevin May is editor and a co-founder of Tnooz. He was previously editor of UK-based magazine Travolution for nearly four years and web editor of Media Week UK from 2003 to 2005.
He has also worked in regional newspapers (Essex Enquirer) and started his career in journalism at the Police Gazette at New Scotland Yard in London. He has a degree in criminology and a postgraduate diploma in magazine journalism.