Tnooz-Tealeaf FREE Webinar: Understanding the challenges of the multi-channel travel booker
As the always-connected traveller turns to mobile and other devices to search and book products, travel brands must finally grasp the importance of providing a seamless multi-channel customer experience.
The rules have changed. So how do consumers use devices compared to desktop browsers?
What opportunities and pitfalls should online brands look out for and capitalise on?
These and many other issues will be debated in this 60-minute webinar presented by Tnooz and Tealeaf on 1 February 2012.
- Geoff Galat, Tealeaf, vice president for world wide marketing
- Graham Jones, internet psychologist
- Dieter Davis, Expedia, director of web Analytics Implementation
- Kevin May, Tnooz, editor
Attendees will be able to interact live throughout the event using the webinar’s chat facilities.
This FREE 60-minute webinar takes place on Wednesday 1 February 2012 at 11am US/4pm UK/5pm Central Europe (all times local).
The webinar is powered by GoToMeeting. System requirements: Windows7, Vista, XP or 2003 (PC users) or Mac OS X 10.4.11 Tiger or newer (Mac users).
We will record the webinar and publish on Tnooz following the event for those who cannot attend live.
Kevin May is a senior editor and one of the co-founders at Tnooz. He was previously editor of UK-based magazine Travolution and web editor of Media Week UK from 2003 to 2005.
He has worked in regional newspapers (Essex Enquirer) and started his career in journalism at the Police Gazette at New Scotland Yard in London. He has a degree in criminology, a postgraduate diploma in magazine journalism and will be publishing his first book - a biography about electronic band, Depeche Mode - soon.