
Last week the industry and mainstream media in Europe were talking a lot about Thomas Cook. Why? Because new(ish) CEO Harriet Green has a plan to turn around the company.
Alex writes about travel technology, travel startups, specialist tour operators and the tours & activities sector. He has previously led ecommerce, social media and reservation system projects for airlines, leading mainstream tour operators and hotel distribution companies in both leisure and business travel sectors.
He is the CEO of TourCMS, a web based software-as-a-service reservation system and distribution platform used by many specialist tour operators worldwide to take online bookings and distribute to 3rd parties.
He also moderates Small Fish Big Ocean, a community that welcomes small tour operators and niche travel agents to come and discuss travel ecommerce issues. Alex has a computing degree, is passionate about usability, speaks French and still writes and reviews code.

Last week the industry and mainstream media in Europe were talking a lot about Thomas Cook. Why? Because new(ish) CEO Harriet Green has a plan to turn around the company.

One of the larger challenges running a complex, supplier-facing business within the tours and activities sector is the competitors (all startups) that are failing.

There has been plenty of digital inches written recently about the Series A crunch. Is it real? I don’t know.

To let you spend more time schmoozing (or sleeping), here is a wry take on what is often discussed in travel industry panel debates.

Tnooz recently featured two somewhat academic articles about the economics of peer-to-peer travel marketplaces (Article #1, Article #2).

For many people travel is all about realising dreams, a brief respite from the daily grind of life and the chance to get inspired by places that they visit.

Inspiration. An over used-word around these parts. But inspiration remains one of the final remaining challenges in online travel.

Being called a bunch of pirates in an industry isn’t as bad an insult as it sounds – especially in the context of being seen as potential disruptive forces in the travel sector.

Are you bored in your job? Looking for a new challenge!? How about come and work for us for a few months, probably unpaid, but will send you on a trip of a lifetime.

It is currently Responsible Tourism Week. In the tours and activities sector, so-called responsible tourism is important. Very important.

Banish how it used to be carried out – travel inspiration and searching for products has changed immeasurably as consumers find new ways of finding the perfect trip.

Do you understand the true costs of travel payments, how to reduce your exposure to credit card fraud and surcharges or how virtual cards work?

Discussing recent hot topics such as the TripAdvisor-Jetsetter acquisition, hotel wifi, Wordpress and hotels, mobile design and user experience.

Ancillary services are here to stay, so how do travel companies and airlines develop their technology and relationships so that merchandising can work for everyone?
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