When it comes to disruptive forces in travel distribution, 2010-2011 seemed to be largely about airlines, GDS’s, GNE’s (the so called Genies), direct connects, and full content agreements.
The first person I ever saw using a QR code in an email signature line was Jarad Miller, around the time he was moving into his current role with United Airlines.
A lot has been written here on the mobile web versus mobile apps debate in travel, but the primary focus of this post is to better understand the size of the lost opportunity from having a mobile unfriendly website.
There is no doubt that mobile apps in general have been a huge success over the past few years: last month the 10 billionth app was downloaded from the iTunes App Store.
THIS is the set of awards the travel industry is waiting to hear about. No huff, no puff, straight down-the-line acknowledgement of the best of the best. Kind of.
With so much being written on the topics of travel inspiration and how travel search is evolving, Iâ€™ve come to the conclusion that the differences are really much less than what makes them similar.