
Okay, dreamers – you have decided to go ahead and launch a travel business. In fact, you’re going to open a fancy new hotel!
Patrick Landman is the founder and CEO of Xotels. This hotel management group assists independent hotels with revenue management, online marketing and internet distribution strategies.
They offer outsourcing services, coaching, consulting and training. In his blog, Patrick challenges hoteliers to think out of the box and not to accept the established order.
Through a passionate drive for growth and improvement he brings creative tips, ideas and best practices to the table that can help hotels drive up their bottom line.
In previous roles he has helped to develop businesses like RateTiger and Hotels.com into industry leaders.Â

Okay, dreamers – you have decided to go ahead and launch a travel business. In fact, you’re going to open a fancy new hotel!

A call center is a highly dynamic operation and often quite complex to manage. But do you know who your best converting reservation agent is?

It’s utopia in my world of revenue management in hotels to work with a general manager and operations team with true passion for up-selling.

A new year and many changes are on the horizon that are impacting heavily your hotel’s pricing and distribution strategy.

We have just recently taken on two youth hostels in Paris and are working on developing revenue management strategies for them.

Are hotel businesses spending too much time concentrating on their digital channels at the expense of others?

We thought it would be interesting to compile a list with the tools that a revenue manager should have at his disposal.

I can’t even begin to remember the number of times I have heard hoteliers talk about the need to get more direct business, preferably through their own hotel websites.

As outlined a few weeks back, we are on a mission to help you select the best channel manager available for you, so let’s continue.

Banish how it used to be carried out – travel inspiration and searching for products has changed immeasurably as consumers find new ways of finding the perfect trip.

Do you understand the true costs of travel payments, how to reduce your exposure to credit card fraud and surcharges or how virtual cards work?

Discussing recent hot topics such as the TripAdvisor-Jetsetter acquisition, hotel wifi, Wordpress and hotels, mobile design and user experience.

Ancillary services are here to stay, so how do travel companies and airlines develop their technology and relationships so that merchandising can work for everyone?
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