I recently caught up with Benson Puah, the man who runs the Esplanade-Theatres On the Bay, to see if technology is intruding into his world of live events.
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Siew Hoon Yeoh
iPad and other cool tech: killing the downtime of travellers?
Posted by Siew Hoon Yeoh 
on September 1, 2010
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The changing face of the travel consumer in Asia
Posted by Siew Hoon Yeoh on August 24, 2010
Consumers in Asia are wielding more power than ever before, triggering the biggest change in the regional travel market over the last decade.
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Asia and the real travel innovation problem
Posted by Siew Hoon Yeoh on August 18, 2010
An article by Tnooz editor Kevin May on innovation has got me thinking that maybe one man’s innovation just equals another man’s adoption.
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Contiki: Using multiple channels to support tour operating
Posted by Siew Hoon Yeoh on August 17, 2010
Given that its customers are the young and restless, Contiki Asia communicates with them at every channel available on the web.
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Tour guide rant on YouTube and the growing influence of China
Posted by Siew Hoon Yeoh on July 30, 2010
What’s that famous saying? Whatever you do, don’t get caught! Unfortunately in today’s world, where everyone is a walking video cameraman, it’s very easy to get caught.
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iPad replaces food as conversation starter in Asia
Posted by Siew Hoon Yeoh on July 29, 2010
In most parts of Asia, when we greet each other, we don’t say: “How are you?” We ask: “Have you eaten yet?”
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The most powerful travel distribution tool in the Long Tail is inspiration and connections
Posted by Siew Hoon Yeoh on June 16, 2010
Arguments vary over the best route to customers, whether it's distributed marketing, distribution of transactions or some other method.
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Highs of social media and lows of distribution in the Long Tail of travel
Posted by Siew Hoon Yeoh on June 9, 2010
Making an enjoyable yet unique travel product available to a wider audience is difficult, as tour operators are continuing to find despite use of social media.
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Connection, not costs, is driver behind landmark Air France-JetStar interline
Posted by Siew Hoon Yeoh on June 3, 2010
A deal between Air France KLM and the Jetstar Group signed this week in Singapore is being touted as a “landmark” interline agreement.
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A theory about harnessing the Long Tail of Travel
Posted by Siew Hoon Yeoh on May 19, 2010
With margins being squeezed at every point of the supply chain, the future for traditional outbound tour operators is apparently in destination management and to own Long Tail supply.
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