Stephen Joyce

About Stephen Joyce

Stephen Joyce has been working as a travel and tourism technology consultant since 1995.Stephen is the CEO of Rezgo.com, a cloud based software as a service reservation and booking platform for tour and activity providers.

Stephen is the Board Chair of the OpenTravel Alliance and is publisher of the Tips from the T-List books, a series of ground-breaking books and a thriving community that bring together travel industry bloggers from around the world.

Stephen is a graduate of Capilano University, is a certified commercial pilot, and holds a certificate in IT Management. His personal blog is the Travel & Tourism Technology Trends.

Touristlink brings lead-generation and social media into experiences booking platform

touristlink

TLabs Showcase on travel startups featuring US-based Touristlink, a web and mobile service giving travellers the chance to search and book travel experiences from agents and locals.

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Open call to all travel companies: Simplify your APIs!

cogs

First things first, as chair of the OpenTravel Alliance, I am a staunch supporter of open APIs and standards in travel.

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Is it time for travel brands to take back their customer reviews?

survey

We know how powerful sites like TripAdvisor, Yelp, and others have become when it comes to consumer reviews of hotels, restaurants, etc.

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Rough guide for travel companies to working with Groupon and deal sites

discount sale

I think it’s safe to say that no amount of exposing questionable numbers or pointing out pricing faults is going to eliminate daily deals from the marketing landscape.

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Is Groupon a killer app or a serial killer in the travel industry?

criminal minds

Picture this: Agent Aaron Hotchner of the Criminal Minds detective drama stands in front of a room of local police officers to give them details of his analysis.

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Welcome to a new world of standards in travel technology

global technology

It’s not often I write about standards with my OpenTravel hat on, but I thought it important to share some ideas on where standards are going and why, more than ever, they are important to travel.

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Why there is no MOJO for tours and activities yet

iphone tours activities

A good portion of the PhoCusWright report about tours and activities that was published in January 2011, is dedicated to “Local, Social, Mobile MOJO”.

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Lipstick on a pig – The challenge with activities distribution

lipstick pig

For such a juvenile segment, in terms of distribution, the tours and activities market has one of the most complicated distribution landscapes I’ve ever seen.

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How the web can make money for destinations through tours and activities

coin sand

I’ve learned over the years that working with destinations can be a tricky and sometimes frustrating endeavour.

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Why the activity segment is an iceberg of Titanic dimensions

iceberg

A big bright spotlight has just been pointed at, until now, a largely ignored segment of the travel industry – that of activities, tours, events and attractions.

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