Did you hear? Even Groupon is moving away from the daily deal business.
About Stephen Joyce
Stephen Joyce has been working as a travel and tourism technology consultant since 1995. Stephen is the CEO of Rezgo.com, a cloud based software as a service reservation and booking platform for tour and activity providers.
Stephen is the Board Chair of the OpenTravel Alliance and is also a member of the Distribution panel for the Adventure Travel Trade Association.
Stephen is a graduate of Capilano University, is a certified commercial pilot, and holds a certificate in IT Management. His personal blog is the Travel & Tourism Technology Trends.
Putting the supplier cart before the distributor horse in travel
November 26, 2012 By 29 Comments
Imagine yourself walking into a grocery store. The shelves are stocked full of brightly labeled cans and boxes of goods. You gaze in awe at the vast selection of product.
Australian distribution strategy could be template for other tourism boards
October 4, 2012 By 16 Comments
The US government recently released its first progress report since launching its ambitious plan to brand America and grow visitor numbers to the country.
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Are small tourism businesses lacking in best practice when it comes to the web?
August 23, 2012 By 18 Comments
Ask anyone who has worked with a variety of tour and activity operators and they will probably tell you that there are as many ways of doing business as there are operators.
Hotel chain lawsuit MUST BE a security wake-up call for the travel industry
July 2, 2012 By 1 Comment
Last week, authorities in the US filed a lawsuit against Wyndham Worldwide, claiming the company and three subsidiaries failed to protect sensitive customer credit card data.
Are small tourism businesses really ready for the mobile revolution?
June 26, 2012 By 15 Comments
For years we’ve been told that “this year will be the year of mobile”. Unfortunately, for many of us, this tiresome line became mundane and predictable years ago.
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Credit card safety and cyber attacks in travel – everyone must take responsibility
June 5, 2012 By 7 Comments
Cyber attacks and data breaches are on the rise, with some reports showing that restaurants, retail, and hospitality were top targets for criminals for the fourth year in a row.
The good, the bad and the ugly – the truth about payments for tourism businesses
May 29, 2012 By 30 Comments
There is an ugly truth that very few travel tech companies seem to talk about when they rush out of the gates to satisfy the curiosity of hungry travellers starved for experiences.
Hot stuff or flash in the pan – a dose of reality about tours and activities
May 22, 2012 By 19 Comments
In the year following the PhoCusWright report titled When They Get There & Why They Go, I’ve seen an explosion of interest and apparent innovation in the tour and activity space.
Touristlink brings lead-generation and social media into experiences booking platform
January 6, 2012 By 4 Comments
TLabs Showcase on travel startups featuring US-based Touristlink, a web and mobile service giving travellers the chance to search and book travel experiences from agents and locals.
