Tim Hughes

Tim Hughes

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Tim Hughes is an online travel industry executive who has been blogging since June 2006 at the Business of Online Travel (the BOOT).

The BOOT covers analysis of online travel industry trends, consumer and company behaviour and broader online/web activity of interest to online travel companies (with a bias towards Tim’s home markets of Asia and Australasia and with the odd post on consuming and loving travel thrown in).

In 2009 the BOOT clocked its 800th post, 100,000th visitor and 200,000th page view.

In his work life he is a vice president at Orbitz Worldwide. Prior to the travel industry Tim was a commercial lawyer and venture capitalist.

Tim’s views are his alone and not necessarily the views of Orbitz or HotelClub.

Part Four of Four: Social media tips for the travel supplier


Part Four of Four: Social media tips for the travel supplier

Part Four: Craft product and content plans... And, the bonus one, Part Five: Start saying it and stick to it.

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Part Three of Four: Social media tips for the travel supplier


Part Three of Four: Social media tips for the travel supplier

Part Three: Start collecting data. All of it. Every single piece you can.

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Part Two of Four: Social media tips for the travel supplier


Part Two of Four: Social media tips for the travel supplier

Part Two: Start monitoring social media, make it a customer service and marketing priority.

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Part One of Four: Social media tips for the travel supplier


Part One of Four: Social media tips for the travel supplier

Part One: Decide who it is you want to talk to and what you want to say.

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Keep an eye on Asia for next wave of major online travel consolidation


Keep an eye on Asia for next wave of major online travel consolidation

The first two decades of online travel were filled with merge and acquisition activity within and between the US and Europe.

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Part Two of Two – Two missing pieces from the mobile revolution jigsaw


Part Two of Two – Two missing pieces from the mobile revolution jigsaw

The mobile revolution in travel is on – but victory is not guaranteed.

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Part One of Two – Two missing pieces from the mobile revolution jigsaw


Part One of Two – Two missing pieces from the mobile revolution jigsaw

We are in the middle of a mobile revolution (I admit it). But there are two elements lacking from the mobile revolution before devices on-the-move can beat those on the desk.

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Great way to search yet five big challenges for door-to-door site Zoombu


Great way to search yet five big challenges for door-to-door site Zoombu

I am a sucker for a new way to do online travel search.

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Four types of non-destination based search and what it means for online travel


Four types of non-destination based search and what it means for online travel

The future of online travel is that the industry is moving from a transaction fulfilment model to platforms, systems, content and technology that cover the whole spectrum of the travel cycle/funnel/bow tie.

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Online travel reboots – Seven companies from bosses coming back for more glory


Online travel reboots – Seven companies from bosses coming back for more glory

Hollywood is having a do-over decade. The rewrite, reboot and redo seems to be the safest bet for a production company.

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