The debate over ancillary services and who is responsible for developing relevant technology for it appears to have taken another twist this week.
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Timothy O'Neil-Dunne
Travelport points finger at airlines over ancillary development
Posted by Timothy O'Neil-Dunne 
on September 2, 2010
Posted in NewsComments (12)
Latin America travel agencies adopt technology in a big way
Posted by Timothy O'Neil-Dunne on August 26, 2010
With a relatively strong airline market and the opening up of its online travel business, Latin America will experience significant demand for new technology plaforms.
Posted in NewsComments (0)
1984 in 2010: How Google is watching every move
Posted by Timothy O'Neil-Dunne on August 25, 2010
Sometimes I feel like a giant lab rat online - in a maze with a bunch of super beings observing my every move and then controlling what I can and cannot do.
Posted in NewsComments (8)
The amazing lack of consumer information on airline fees
Posted by Timothy O'Neil-Dunne on August 23, 2010
I have been looking at who is doing a good job in providing consumer information on fees and ancillaries charges.
Posted in NewsComments (7)
Should travel companies limit employee use of social media?
Posted by Timothy O'Neil-Dunne on August 23, 2010
At Microsoft they have this great expression that has passed into common language – it’s called “eating your own dog food”.
Posted in NewsComments (6)
EasyJet to launch flexible fares product via GDS
Posted by Timothy O'Neil-Dunne on August 17, 2010
Easyjet continues its march to becoming a full service carrier and seems to be following the JetBlue model for LCC-to-hybrid-to-full service.
Posted in NewsComments (5)
Why user experience is so important on travel websites and how to get it right
Posted by Timothy O'Neil-Dunne on August 16, 2010
Although not a user experience expert I have the benefit of having built many different ecommerce businesses.
Posted in NewsComments (10)
Why Cleartrip on a mobile is an example to all
Posted by Timothy O'Neil-Dunne on August 12, 2010
Indian online travel agency Cleartrip recently launched a new mobile version - a product which is stunningly simple.
Posted in MobileComments (1)
Business travel name-change signifies globalisation of industry and tech issues
Posted by Timothy O'Neil-Dunne on August 10, 2010
NBTA at its annual convention in Houston this week announced that it is changing its name from the US-focused National Business Travel Association to the more apt GBTA – Global Business Travel Association.
Posted in NewsComments (2)
Google beaches Google Wave but some of the tools will survive
Posted by Timothy O'Neil-Dunne on August 9, 2010
Posted in Mobile, NewsComments (4)
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