The debate over ancillary services and who is responsible for developing relevant technology for it appears to have taken another twist this week.
The debate over ancillary services and who is responsible for developing relevant technology for it appears to have taken another twist this week.
With a relatively strong airline market and the opening up of its online travel business, Latin America will experience significant demand for new technology plaforms.
Sometimes I feel like a giant lab rat online - in a maze with a bunch of super beings observing my every move and then controlling what I can and cannot do.
I have been looking at who is doing a good job in providing consumer information on fees and ancillaries charges.
At Microsoft they have this great expression that has passed into common language – it’s called “eating your own dog food”.
Easyjet continues its march to becoming a full service carrier and seems to be following the JetBlue model for LCC-to-hybrid-to-full service.
Although not a user experience expert I have the benefit of having built many different ecommerce businesses.
Indian online travel agency Cleartrip recently launched a new mobile version - a product which is stunningly simple.
NBTA at its annual convention in Houston this week announced that it is changing its name from the US-focused National Business Travel Association to the more apt GBTA – Global Business Travel Association.