Timothy O'Neil-Dunne

About Timothy O'Neil-Dunne

Timothy O'Neil-Dunne is managing partner at travel consultancy firm, T2Impact. He serves as the lead for the airline, aviation and airport practice. He is also a Co-founder of VaultPAD an accelerator devoted exclusively to travel and travel-related startup businesses.

Timothy was a founding management team member of the Expedia team where he headed the ground transportation and international portfolios, before founding T2Impact in 1998.

He has worked in aviation and travel distribution for more than 30 years, including time with Worldspan as head of technology where he managed international technology services from product to infrastructure.

He is also CTO and deputy CEO of Lute Technologies, a permanent advisor to the World Economic Forum and writes on the T2Impact Blog.

The curious and different faces of a travel gatekeeper CEO

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In the normal course of events, being a CEO usually means you hobnob with other CEOs, sit on boards and the like.

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Advanced mobile usage: what we need to know and do in travel

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We have all heard – continuously, almost, for the past few years – how mobile is going to change the travel industry in such a fundamental way.

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Ten reasons why Big Data will change the travel industry

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Technology never disappoints in its progression – but it often cause issues when we actually try and use the stuff!

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Is there anyone out there who really loves the customer?

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Recently I have become quite focused on the issues of customer trust – primarily I am saddened by the trend to take advantage of the consumer.

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Bringing trust to travel via a managed digital marketplace

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Something which underpins the online world – where all of us now live – is the establishment of trust.

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Number crunching the Coupon Craze – Evil or benign?

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From the outset I have always challenged the notion of the Groupon – aka Coupon Craze – model.

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Southwest delays reservation system decision — Is there a method to the madness?

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With an integration of recently acquired AirTran on the agenda, Southwest Airlines has decided to delay a decison on selecting a new reservation system provider.

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Why the iPad and mobile are changing how consumers search for travel

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As we ponder the mysteries of the iPad and mobile experience on the web, are we seeing a fundamental shift in user behaviour?

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Why airlines should think more like Apple

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After years of having their core technology based on the ground, airlines are now starting to live up to their name and are heading into the clouds.

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SITA gets credit for new payment system for airline direct sales

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Airlines want credit where credit is due so they will be taking a hard look at airline payment processor SITA’s new Horizon PaymentServices platform, which is geared for direct-selling.

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