
In the normal course of events, being a CEO usually means you hobnob with other CEOs, sit on boards and the like.
Timothy O'Neil-Dunne is managing partner at travel consultancy firm, T2Impact. He serves as the lead for the airline, aviation and airport practice. He is also a Co-founder of VaultPAD an accelerator devoted exclusively to travel and travel-related startup businesses.
Timothy was a founding management team member of the Expedia team where he headed the ground transportation and international portfolios, before founding T2Impact in 1998.
He has worked in aviation and travel distribution for more than 30 years, including time with Worldspan as head of technology where he managed international technology services from product to infrastructure.
He is also CTO and deputy CEO of Lute Technologies, a permanent advisor to the World Economic Forum and writes on the T2Impact Blog.

In the normal course of events, being a CEO usually means you hobnob with other CEOs, sit on boards and the like.

We have all heard – continuously, almost, for the past few years – how mobile is going to change the travel industry in such a fundamental way.

Technology never disappoints in its progression – but it often cause issues when we actually try and use the stuff!

Recently I have become quite focused on the issues of customer trust – primarily I am saddened by the trend to take advantage of the consumer.

Something which underpins the online world – where all of us now live – is the establishment of trust.

With an integration of recently acquired AirTran on the agenda, Southwest Airlines has decided to delay a decison on selecting a new reservation system provider.

As we ponder the mysteries of the iPad and mobile experience on the web, are we seeing a fundamental shift in user behaviour?

After years of having their core technology based on the ground, airlines are now starting to live up to their name and are heading into the clouds.

Airlines want credit where credit is due so they will be taking a hard look at airline payment processor SITA’s new Horizon PaymentServices platform, which is geared for direct-selling.

What’s hot (or not) in the world of travel tech in recent weeks? What are the most talked about news items? Who is setting the agenda for the months ahead?

RFID, augmented reality, smart search, technology beyond social media and check-ins – more disruption is on its way in the travel industry.

Metasearch, voice search, agency search, supplier search – how consumers find and book travel products has never been more complicated.

Payment experts from Wright Express, Expedia and HotelTonight showcase and discuss how single-use virtual accounts can help drive efficiencies in the payment and settlement process in travel.
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