
As the always-connected traveller turns to mobile and other devices to search and book products, travel brands must finally grasp the importance of providing a seamless multi-channel customer experience.

As the always-connected traveller turns to mobile and other devices to search and book products, travel brands must finally grasp the importance of providing a seamless multi-channel customer experience.

Google to struggle with its new-found desire to dominate the travel industry, no successful travel startups over the past few years, Apple to blow everyone away?

With the rapid advancements in mobile and social media, travel companies often find themselves struggling to separate hype from fact.

Searching and booking accommodation have never been more complicated, especially as new channels emerge and existing ones evolve.

With the rapid advancements in mobile and social media, travel companies often find themselves struggling to separate hype from fact.

Searching and booking accommodation have never been more complicated, especially as new channels emerge and existing ones evolve.

The mobile device is now part of everyday life and becoming the hub for all traveler activity, replacing PC, telephone, kiosk, boarding pass.

The travel industry is often told that it should seize the opportunity with ancillary services, without losing sight of the importance of customer loyalty.

A service combining GDS-held booking data, live flight information and text alerts – created in just 24 hours – has won THack Singapore.

The mobile device is now part of everyday life and becoming the hub for all traveler activity, replacing PC, telephone, kiosk, boarding pass.

What’s hot (or not) in the world of travel tech in recent weeks? What are the most talked about news items? Who is setting the agenda for the months ahead?

RFID, augmented reality, smart search, technology beyond social media and check-ins – more disruption is on its way in the travel industry.

Metasearch, voice search, agency search, supplier search – how consumers find and book travel products has never been more complicated.

Payment experts from Wright Express, Expedia and HotelTonight showcase and discuss how single-use virtual accounts can help drive efficiencies in the payment and settlement process in travel.
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