Slight decline in the number of tweets mentioning the most popular airlines on Twitter, back to the 46,000 level achieved by the top three airlines in October 2011.
How airlines use Twitter – November 2011 [INFOGRAPHIC]
December 8, 2011 By 2 Comments
November 2011 saw a sizeable jump in the number of tweets mentioning the most popular airlines on Twitter, with 53,400 received by the top three compared to 46,400 the previous month.
Air Asia on ancillaries, Facebook and mobile
April 22, 2010 By 2 Comments
As it gears up to fly its 100 millionth passenger by the third quarter this year, Asia’s first low cost airline, AirAsia, is working on how to turn price-sensitive customers into loyal ones.
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Air Asia claims social media victory, admits huge resources needed to manage
April 7, 2010 By 8 Comments
AirAsia charts another milestone in its efforts on the social media front when its Facebook Fan Page exceeded the 200,000-fan base last week.
Food flight — Cashless in cabins, Air Canada leads with online meal vouchers
March 19, 2010 By 5 Comments
Like many airlines, Air Canada is transitioning to cashless cabins, but unlike the vast majority of carriers, Air Canada gives consumers the option of prepaying for meals online.
