Brand USA and Air France are the most-discussed travel brands in real-world conversations

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Forget social media. Most conversations about brands take place in the real world among real people. How can digital campaigns spark those conversations?

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Air France-KLM signs Amadeus, reveals its distribution cards

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It is an ever edgy relationship between airline and global distribution system and now more than ever because of IATA’s plans for a new distribution system

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The global all-stars of upselling and cross-selling have tricks to teach the travel industry

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More impact, higher margins — for top retailers, there’s method to their ancillary sales, says Amadeus and IdeaWorksCompany.

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RIP Bluenity: Air France closes travel social network

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Another nail in the coffin perhaps of brand-run social networks with confirmation Bluenity, a platform developed by Air France, will be shut down.

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Air France-KLM first up for Google-driven Affinity Search inspiration tool

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Almost a year after disclosing it is creating a travel inspiration-type technology platform, Google and ITA Software has unveiled its first customer: Air France-KLM.

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KLM lets travellers shake and pack with iPhone application

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KLM has launched an app to help travellers find new places to go by shaking their mobile phone.

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Connection, not costs, is driver behind landmark Air France-JetStar interline

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A deal between Air France KLM and the Jetstar Group signed this week in Singapore is being touted as a “landmark” interline agreement.

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Amadeus widens content agreement with Air France-KLM

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Amadeus and Air France-KLM extended their full-content agreement through the end of 2013, the companies say.

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