
Still relatively early days, but travel companies are certainly starting to take Google Plus seriously, with airlines testing the water perhaps more than other sectors in the industry.

Still relatively early days, but travel companies are certainly starting to take Google Plus seriously, with airlines testing the water perhaps more than other sectors in the industry.

Fifteen years ago, when I worked in a large TMC, one of the sales agents rushed to claim his prize for outselling every other agent in the UK: return flights, first class, London to Sydney.

Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?

EasyJet is just a fraction ahead of rival Air France in the list of leading airline websites in France, after massive surge last week by the national carrier.

European low cost airline BMIBaby has been served with legal papers by the Royal National Institute for Blind People for failing to ensure its website can be used by blind and partially sighted users.

The extent of a significant technology failure at Amadeus yesterday is beginning to unravel, as other systems across the industry are now known to have been affected.

Amadeus says a major system failure which is understood to have affected thousands of passengers on Monday has been rectified.

QR Codes became one of the most polarised initiatives in digital marketing during 2011, with people either loving them as another tool to engage consumers or just wishing they would just go away.

Delta is just 1.5% market share ahead of American Airlines in list of leading airline websites in the US, although market leader Southwest still has double the traffic of its nearest rival.

Buoyed by the success of seeing a previous web video showing its cabin crew doing an unusual safety presentation, Cebu Pacific was at it again before the Christmas holidays.

Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?

Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.

The business travel sector is embracing apps, mobile web, micro-management and virtual concierge systems – but what is the best strategy and how do you implement it?

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