Malaysia Airlines is letting its cabin crew loose with iPads for a six-month trial period following a deal with airline technology specialist SITA
How artificial intelligence could create a personalised and perfect travel service
May 30, 2012 By 12 Comments
Feels a little creepy – doesn’t it? But, this is the future of air travel (and how we will interact with technology in general).
Alaska Airlines jettisons prayer cards — Whoopi has a View but Jenn does not understand it
January 27, 2012 By 6 Comments
In a form of travel non-distribution, Alaska Airlines says starting next month it will discontinue its decades-old practice of handing out prayer cards to passengers along with in-flight meals.
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British Airways cabin crew iPad scheme extended to entire fleet
November 11, 2011 By 1 Comment
British Airways will arm senior cabin crew with an iPad across its entire long and short haul fleet in a move to help with on-board customer service.
Alaska Airlines launches FlyingSocial Facebook app
September 8, 2011 By 1 Comment
You’ve heard of “social travel” as in Gogobot and Wanderfly, but how about a subset, FlyingSocial?
British Airways drops the scroll for the iPad, gives cabin crew new toys
August 18, 2011 By 3 Comments
Hotels have handed iPads to guests for room services and armed concierges with tablets, now it’s time for an airline to see if cabin crew can make use of them, too.
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Alaska Airlines dumps paper flight manuals for iPads
May 30, 2011 By 3 Comments
Greener, lighter, cheaper and more efficient are the reasons why Alaska Airlines is giving Apple iPads to pilots to replace printed flight manuals on its aircraft.
Alaska Airlines redesigns website and Jenn makes the cut
April 28, 2011 By 1 Comment
Alaska Airlines redesigned its website, finetuning the navigation and enabling site visitors to book air, hotel and car separately or as a vacation package.
Airline bosses take to YouTube to apologise for system outage
March 28, 2011 By Leave a Comment
Social media gurus will often argue that the only way to be transparent and engage with customers is to ensure you are in every possible channel available.
Orbitz, iSeatz add Alaska Airlines to private label business
September 14, 2010 By 2 Comments
Private-label partners Orbitz and iSeatz picked up a new customer, Alaska Airlines.
