GRS – that’s the new acronym being adopted to describe global distribution systems and their evolution – admittedly by the GDS themselves.
Will airlines with puny profits follow lead of fee-happy Spirit Airlines?
December 19, 2011 By 2 Comments
It has come to this for airlines: To succeed carriers should consider following Spirit Airlines’ lead and compete on price alone, charge fees for overhead bin space and other amenties, avoid weak-kneed customer service, etc.
Airlines to triple ancillary revenue via travel agency involvement
November 18, 2011 By 1 Comment
Travel agents could boost airline ancillary revenue threefold via technology being integrated by the global distribution systems and other airline system suppliers
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Airline bag fees step aside — change fees are unsung hero
October 27, 2011 By Leave a Comment
While consumer outrage against airline bag fees in the U.S. gets the most attention, airline reservation cancellation and change fees are holding their own and are huge.
Tnooz-Collinson Latitude webinar: VIDEO – Ancillary services or customer loyalty
October 24, 2011 By 1 Comment
The travel industry is often told that it should seize the opportunity with ancillary services, without losing sight of the importance of customer loyalty.
Ancillary services and customer loyalty: partners or rivals?
October 24, 2011 By Leave a Comment
Ancillary services are a prominent part of modern life, illustrated primarily by the Euro 15.11 billion of ancillary revenue generated by airlines in 2010, a growth of 96% since 2008.
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Tnooz-Collinson Latitude FREE webinar – Ancillary services or customer loyalty: where should the focus be?
October 6, 2011 By Leave a Comment
The travel industry is often told that it should seize the opportunity with ancillary services, without losing sight of the importance of customer loyalty.
Four issues to ponder regarding airline ancillary revenue
June 3, 2011 By 2 Comments
Flight prices are being squeezed to an all-time low, and airlines from all corners of the globe are looking for ways to protect and enhance their revenue streams.
Can mobile change the way travellers feel about ancillary products?
June 2, 2011 By 6 Comments
Ancillary sales are one of the most debated issues in the travel industry today. Forrester (with Amadeus) project that by 2015 ancillaries will account for up to 18% of travel suppliers’ revenue.
What will be the best consequence of a new airline distribution model?
February 11, 2011 By 1 Comment
Despite the temporary truce between American Airlines and its GDS providers, the prospect of a breakaway remains a very real possibility.
