
While two-thirds of hotels in Europe now offer free wifi, much to the relief of many travellers, their counterparts in India and Singapore have a vastly different opinion when it comes in-flight connections.

While two-thirds of hotels in Europe now offer free wifi, much to the relief of many travellers, their counterparts in India and Singapore have a vastly different opinion when it comes in-flight connections.

Sabre has released technology enabling hotels and airlines to put together personalised offers for customers

It’s utopia in my world of revenue management in hotels to work with a general manager and operations team with true passion for up-selling.

New airline ancillary products and the technology and processes behind them are a fascinating and vital part of how the travel industry is evolving.

Passenger surveys repeatedly confirm what should be obvious: a positive travel experience is the most important aspect of any flight.

More impact, higher margins — for top retailers, there’s method to their ancillary sales, says Amadeus and IdeaWorksCompany.

Offering B2B solutions, Guiomatic sells a widget that can a consumer-focused travel company can add to its website and enable users to create customised, up-to-date travel guides for more than 5,000 travel destinations.

Cabforce is an online platform for pre-booking (and pre-paying) taxis, mini-buses and executive cars across Europe

For an industry accustomed to terms like “headwinds”, “drag” and “holding patterns”, you’d think innovation sluggishness or “innovation inertia” would be a systems malfunction both low cost and legacy carriers would happily avoid

Banish how it used to be carried out – travel inspiration and searching for products has changed immeasurably as consumers find new ways of finding the perfect trip.

Do you understand the true costs of travel payments, how to reduce your exposure to credit card fraud and surcharges or how virtual cards work?

Discussing recent hot topics such as the TripAdvisor-Jetsetter acquisition, hotel wifi, Wordpress and hotels, mobile design and user experience.

Ancillary services are here to stay, so how do travel companies and airlines develop their technology and relationships so that merchandising can work for everyone?
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