For travel, the key to loyalty is personalization

loyalty personalization

A smarter use of information could help travel brands differentiate themselves more effectively, boosting their margins.

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No frills carriers fly ahead, Thomas Cook overtakes Expedia – Top UK travel websites, April 2013

UK hitwise new

The gap between EasyJet and Ryanair has narrowed at the top of leading airline websites in the UK, but the pair have also stretched their respective leads over British Airways.

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Thomson loses ground, Ryanair creeps up on EasyJet – Top UK travel websites, March 2013

UK hitwise new

Some early moves in the list of leading travel sites in the UK as the gloomy winter makes way for spring and post-Christmas sales rush subsides.

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Emirates becomes latest airline to tee up activities and inspiration as part of trip search

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Over three years on from Lufthansa and two years after British Airways, Emirates is trying to change the way people search for flights, based on what passengers might do in a destination.

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Just in time: Amadeus signs agreements with British Airways and Iberia after eleventh hour talks

ba a380

Cutting it very fine at Amadeus and IAG, umbrella company containing British Airways and Iberia, with the pair renewing their distribution deal at the last minute.

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Malaysia Airlines latest to arm cabin crew with iPads

malaysia airlines ipad

Malaysia Airlines is letting its cabin crew loose with iPads for a six-month trial period following a deal with airline technology specialist SITA

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Ryanair flies ahead of British Airways – Top UK travel websites, February 2013

UK hitwise new

British Airways has lost out to Ryanair in the list of leading travel websites in the UK, but the Ireland-based low cost carrier is still languishing behind rival EasyJet.

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Big Data – how airlines should use it more effectively to boost ancillary revenue

airline data route

As we all know, the airline industry today is extremely interested in two major trends – Big Data and ancillary revenue.

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Google winding down B2B division at Frommers, travel sites need to find new content supplier

frommers biz

One area of the Frommer’s business that got little mention during the acquisition by Google last summer was the travel content service for other brands.

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The Scan: Celebrities boost BA sales, Delta hints at tech plans, ClearTrip adopts Passbook, and more news

delta airlines technology

Rihanna, British Airways, Delta Airlines, Google, ClearTrip, Apple’s Passbook, HotelsPro, HRS, Carsolize, Thai Airways, Air New Zealand, TelMap, Tagman, Accelya, and Revera all make today’s round-up of travel technology news briefs.

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