
The extent of a significant technology failure at Amadeus yesterday is beginning to unravel, as other systems across the industry are now known to have been affected.

The extent of a significant technology failure at Amadeus yesterday is beginning to unravel, as other systems across the industry are now known to have been affected.

Amadeus says a major system failure which is understood to have affected thousands of passengers on Monday has been rectified.

EasyJet is losing ground to carrier rivals Ryanair and British Airways after seeing its share of airline website traffic fall by 2.25% last week.

Significant push ahead of the chasing pack for EasyJet after extending its dominant position in the list of leading travel websites in the UK.

Skyscanner has developed a flight finding application for Windows Phone with the ability to track prices live.

In May, British Airways released an app offering passengers mobile boarding for Windows Phone 7 users as well as live departure and arrival information and terminal maps.

British Airways will arm senior cabin crew with an iPad across its entire long and short haul fleet in a move to help with on-board customer service.

What a year this is turning out to be for Qantas. In June, the Chilean ashcloud crisis affected many of their flights for an extended period.

If industrial unrest wasn’t bad enough, Qantas is now being widely criticized for its social media efforts during the recent 48-hour shutdown.

Qantas is slowly putting its fleet of aircraft back in the air after a chaotic 48 hours during which every international and domestic service was suspended.

Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?

Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.

The business travel sector is embracing apps, mobile web, micro-management and virtual concierge systems – but what is the best strategy and how do you implement it?

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