What a year this is turning out to be for Qantas. In June, the Chilean ashcloud crisis affected many of their flights for an extended period.
How Qantas REALLY used social media during the aircraft grounding
November 10, 2011 By Leave a Comment
Social media gurus should give Qantas a break
November 1, 2011 By 9 Comments
If industrial unrest wasn’t bad enough, Qantas is now being widely criticized for its social media efforts during the recent 48-hour shutdown.
Qantas ordered to resume flights and resolve dispute, systems already back on track
October 31, 2011 By Leave a Comment
Qantas is slowly putting its fleet of aircraft back in the air after a chaotic 48 hours during which every international and domestic service was suspended.
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Qantas grounds flights, industry gasps, technology tries to catch up
October 29, 2011 By 2 Comments
Australian airline Qantas has grounded its entire domestic and international fleet, throwing down an unprecedented gauntlet in front of those involved in a long running industrial dispute.
British Airways subsidiary OpenSkies sheds a route but will have iPads on the remaining one
October 4, 2011 By 1 Comment
OpenSkies, the all-business-class airline and British Airways subsidiary, decided it will suspend its Washington Dulles to Paris Orly service starting Oct. 29, but will offer iPads for in-flight entertainment on its remaining route, Newark to Paris Orly.
EasyJet extends massive lead – Top UK travel sites, September 24 2011
September 27, 2011 By Leave a Comment
Low cost carrier EasyJet has added to its huge lead over rival Ryanair in the top ten airline websites in the UK.
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Tale of two web videos – brands always come second best to quirky consumer travel clips
September 21, 2011 By 2 Comments
Much rejoicing at British Airways this week as it unveiled a new TV advertising campaign, a nostalgic effort looking back at the company and its legacy, service and fleet.
Facebook button gets thumbs down in travel usability testing, internal ads also disliked
September 13, 2011 By 8 Comments
study into what goes on in users’ heads when they open up a travel website has thrown up some interesting results
Goodbye Metrotwin, BA social network axed in favour of Facebook
September 9, 2011 By 1 Comment
British Airways plans to shut down its Metrotwin social media platform at the end of September after three years in operation
EasyJet almost double BA share – Top UK travel sites, September 3 2011
September 6, 2011 By Leave a Comment
Low cost carrier EasyJet has almost twice the amount of share of traffic to airline websites in the UK than British Airways.
