Do you know the conversion percentage of your hotel’s reservations department?
Reality check for hotels – How good are your telephone sales?
January 16, 2012 By 5 Comments
Priceline to add more than 500 call center jobs in US over next five years
October 19, 2011 By Leave a Comment
Talk about a company in expansion mode? Priceline says it plans to hire 562 employees for its Michigan call center in the US over the next five years.
Cairo crisis — Expedia works to repatriate US call center staffers
February 1, 2011 By Leave a Comment
As unrest continues in Egypt, Expedia Inc. is working to repatriate six staff members of a call center in Cairo which supports Expedia.ca.
