Travellers might want free wifi in hotels, or in some cases just wifi (even paid) would be nice, but it may not be enough to dissuade them from telling friends about a property or abandoning it altogether.
Retina scanning for security and fingerprinting are par for the course these days for many travellers (especially entering the US) – but what about a facial recognition tool to get deals?
Iâ€™m a frequent flier and Iâ€™ve written in the past about how hard it is to consistently differentiate the air travel experience to the point where passengers are willing to pay more to fly on a particular brand.
Details have emerged as to the reason for a technical failure at Amadeus two weeks ago which affected the systems behind dozens of airlines.
The extent of a significant technology failure at Amadeus yesterday is beginning to unravel, as other systems across the industry are now known to have been affected.
Amadeus says a major system failure which is understood to have affected thousands of passengers on Monday has been rectified.