
Farelogix is getting into the consumer business with iFlyBags.com.
Travelers who previously were content to keep tabs of their frequent flier miles online now have a new toy of sorts at Delta.com — they can track their lost or waylaid checked bags.
There’s been a dust-up between the U.S. Travel Association and the Global Business Travel Association over the issue of checked bags.

Delta Air Lines redesigned the homepage of Delta.com, giving it a much more graphical, cleaner look, and consolidating a lot of booking features in a new user interface.

Spirit Airlines introduced $30 fees for carry-on bags when the fee is paid online or over the phone and $45 at the gate [credit cards only please], becoming the first U.S.-based carrier to charge for carry-on bags.
Little things — like finally getting your waylaid luggage — mean a lot and Twitter CEO Evan Williams sounded almost ecstatic this morning when his bags, checked in on a United Airlines flight from JFK to Frankfurt, finally found their way to his final destination in Zurich 42 hours late.
Williams, in Davos, Switzerland, for the World Economic Forum, issued the following tweet this morning: Luggage arrived! 42 hours later. Never been so happy to see a suitcase. (Thanks, @unitedairlines, Swiss Air, and anyone else involved.)
In tweets that were undoubtedly duly noted with trepidation in United’s boardrooms, the CEO of the impactful social-media site tipped off the twitterati to his plight starting on Tuesday morning. Williams tweeted: “Aaaaand now we’re in Zurich, but our luggage is not.”
There is nothing like United Airlines for getting us in that proper holiday frame of mind.
Just in time for Chanukah, Christmas and Kwanza, United has introduced Premier Baggage. If I hadn’t read about it on the United website, I would have taken the name, Premier Baggage, and the idea as satire.
So with Premier Baggage, the latest salvo in ancillary-services marketing, travelers can pay an introductory rate of $249 per year and check up to two standard bags for no extra charge all year on United and United Express flights.

Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?

Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.

The business travel sector is embracing apps, mobile web, micro-management and virtual concierge systems – but what is the best strategy and how do you implement it?

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