The mobile device is now part of everyday life and becoming the hub for all traveler activity, replacing PC, telephone, kiosk, boarding pass.
Tnooz-Amadeus Webinar: VIDEO – The impact of the always-connected traveler
October 31, 2011 By 2 Comments
Tnooz-Amadeus FREE Webinar: The impact of the always-connected traveler
October 13, 2011 By 1 Comment
The mobile device is now part of everyday life and becoming the hub for all traveler activity, replacing PC, telephone, kiosk, boarding pass.
Tnooz Nuggets – Wednesday 28 September 2011
September 28, 2011 By Leave a Comment
In this edition: Etihad goes wifi, Android app and new site, Pmweb and Buuteeq unite, Jets2Holidays and Affiliate Window.
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Choice Hotels targets UK, France and Germany with cloud-based property management system
June 8, 2011 By 2 Comments
U.S.-based Choice Hotels is pushing into Australia and Europe with what it claims is an attractive technology advantage — a cloud-based property management platform.
The rise of social media and customer monitoring in travel
May 23, 2011 By 5 Comments
Clarabridge is the latest company trying to capitalise on what appears to be a growing need from travel and tourism companies to understand reviews and feedback by customers.
Choice Hotels see online travel agency dynamic as potentially disruptive
May 2, 2011 By 1 Comment
A year-and-a-half after a public dust-up with Expedia, Choice Hotels is making strides in driving more revenue through its own website.
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Choice Hotels-Expedia agree to new contract in blink of an eye
November 12, 2009 By 4 Comments
After a tiff that went public less than a month ago, Choice Hotels and Expedia Inc. reached a new three-year agreement, which should have the hotel franchisor’s properties back on Expedia’s and hotels.com’s more than 80 websites within a week or so.
And, Choice-affiliated properties that want to participate in Expedia’s opaque channel, Hotwire, will be able to do so a later juncture, the companies stated.
From all outward appearances, it looks like Choice Hotels, despite its bluster, is the party that blinked in this skirmish, which seemingly revolved around last-room availability and rate parity.
Choice Hotels-Expedia power struggle could be the next tipping point
October 23, 2009 By 3 Comments
The Expedia-Choice battle could be a tipping point for the hotel industry and online travel agencies as hotels seek to retain control of their inventory and Expedia, the most powerful U.S. online hotel distributor, desires to get access to as much of that inventory as possible at the highest margins in anticipation of the years ahead when consumer demand likely will recover.
Five years ago, after InterContinental pulled its inventory off Expedia websites and best-rate guarantees came into being, the hotel industry and OTAs found themselves at a sort of grudging comfort level after an earlier era when Expedia and hotels.com dictated the terms.
“The hotel industry and the OTAs are trying to find a new equilibrium,” says Robert Cole, a hotel marketing-strategy consultant for RockCheetah in Milwaukee, Wisc.
