The travel industry is often told that it should seize the opportunity with ancillary services, without losing sight of the importance of customer loyalty.
Tnooz-Collinson Latitude webinar: VIDEO – Ancillary services or customer loyalty
October 24, 2011 By 1 Comment
Ancillary services and customer loyalty: partners or rivals?
October 24, 2011 By Leave a Comment
Ancillary services are a prominent part of modern life, illustrated primarily by the Euro 15.11 billion of ancillary revenue generated by airlines in 2010, a growth of 96% since 2008.
Tnooz-Collinson Latitude FREE webinar – Ancillary services or customer loyalty: where should the focus be?
October 6, 2011 By Leave a Comment
The travel industry is often told that it should seize the opportunity with ancillary services, without losing sight of the importance of customer loyalty.
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Ancillary services provider dives into consumer mobile world
September 2, 2010 By 3 Comments
Travel ancillary services group Collinson Latitude is taking some new toys straight to the consumer market via the development of two different smartphone applications.
Survey: Travel businesses lack perk push to customers
April 20, 2010 By 2 Comments
A survey of marketing and brand gurus finds that travel businesses — with the exception of airlines — lag other sectors in providing annual travel-benefits packages to its customers.
