Google-ITA Software deal: Continental cites alternatives, Alaska mentions benefits

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Airlines are doing a lot of watching and waiting about the Google-ITA Software deal, but a Continental Airlines official today noted that alternatives to ITA technology are available.

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Continental goes kiosk crazy with Houston terminal renovation

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Continental Airlines reopened Terminal C at Houston’s Bush International Airport, expanding its ticketing and check-in area to more than 57,000 square feet and adding 56 self-service kiosks to the mix.

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United-Continental wasting no time with merger website

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The boards of United Airlines and Continental Airlines approved the mammoth merger yesterday, but the ink hardly was dry when they published a spiffy merger website this morning.

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United-Continental merger — which brand would you pick?

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United or Continental? If you had to repaint a bunch of airlines and airport hangars, which brand would you pick if the two airlines become one?

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Continental chucks free meals, Southwest bucks bag trends

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When it comes to certain fees and marketing possibilities, Continental and Southwest airlines are two carriers flying in different directions.

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Continental sends important email blast, recipients around the world confused

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Thousands of consumers around the world received a mysterious email from Continental Airlines last week when the airline sent a pre-flight bulletin in error.

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Continental to lay off reservations agents as Continental.com share grows

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Continental is set to engage in another round of layoffs of reservations’ agents as the percentage of passenger revenue it takes in from its “lowest cost distribution channel,” Continental.com, continues its steady climb.

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Continental’s new CEO on ancillary services, pizza, lactose intolerance

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There once was a day when consumers could visit an airline website and simply purchase a flight ticket.

In North America, Air Canada kicked off the end of that simple process several years ago when the airline introduced branded fares — Tango, Tango Plus, Latitude, and later Executive First Lowest and Executive First Flexible — all with their own attributes.

Now, along comes the new Continental Airlines chairman and CEO, Jeff Smisek, who took over these posts Jan. 1, and he apparently has a conceptual vision for Continental’s future which parallels what Air Canada and other airlines have done. But to Smisek, it’s all about pizza and lactose intolerance.

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Continental Airlines plans DirecTV, Wi-Fi, credit cards, oh my

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Continental Airlines provided an update Jan. 21 on the status of various onboard technology services.

The airline will begin this summer installing Gogo Inflight Internet service on the carrier’s 21 Boeing 757-300 aircraft. Powered by Aircell network, the Wi-Fi service will be available in the lower 48 states — the continental U.S. — starting at $4.95, depending on the flight length.

Around these parts — North America — Air Canada, AirTran, American Airlines, Delta, United and Virgin America offer Gogo Wi-Fi at least on some flights. US Airways plans to introduce Gogo Internet service on its 50 A321 aircraft “early in 2010.”

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Delta, Continental raise bag fees, will Southwest and JetBlue pack it in?

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Delta Air Lines and Continental Airlines both raised their fees for first and second checked bags to $25 and $35, respectively, while offering discounts of a sort to travelers who check in online.

Other airlines may soon be matching or raising fees.

With all of the inconvenience that travelers went through post-Christmas after the Northwest Airlines terrorism incident, the bag fee hikes add insult to injury, so to speak. And, that’s especially true since there have been restrictions on, and more inspections of, carry-on luggage.

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