Time for the travel industry to move beyond its anti-consumer past

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When I was a kid, my mother used to take me along on special shopping trips to Stew Leonoard’s, an iconic, mega-grocery store with now four locations in Connecticut and New York.

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United-Continental combo site flies ahead of American Airlines – Top US travel sites, March 10 2012

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Following the pair’s final integration a few weekends back, United and Continental have secured their first milestone: overtaking rival carrier American Airlines.

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SouthWest and Delta pull ahead – Top US travel sites, October 15 2011

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Carrier SouthWest has almost a quarter of all traffic to airline websites in the US this week, with Delta also commanding a 14% share of the category.

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Southwest and Delta press ahead – Top US travel sites, October 1 2011

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Both Delta and Southwest increased their market share in the list of top airline websites in the US this week.

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Top four airlines win traffic majority – Top US travel sites, September 3 2011

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SouthWest, Delta, American Airlines and Continental have secured over 50% of all traffic to airline websites in the US.

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Social media merger — United and Continental handle consolidation on Twitter and Facebook

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In the bad old days of airline mergers, carriers merely had to worry about things such as new reservations systems and branding, but today they also have to figure out how to consolidate their respective social media presences.

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Continental arrives with justlanded social media campaign

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Continental has a clever social media campaign under way.

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Continental-Travelport extension — Will 2011 airline distribution talks be a tame affair?

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Will the much-anticipated U.S. airlines-global distribution systems contract showdowns of 2011 turn into a dud?

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