After seeing solid use of Facebook by cruise lines for communicating with customers, more evidence emerging that the sector is less keen on the other major social network, Twitter.
Cruise lines prefer Facebook to Twitter for customer engagement, few dabble in other networks
August 22, 2012 By 1 Comment
A new survey of 50 cruise companies has indicated an overwhelming preference for using Facebook Fan pages over Twitter profiles.
Cunard admits data security failure, 1,000+ passenger details emailed out to other guests
June 25, 2012 By Leave a Comment
Cruise giant Cunard is trying to allay concerns amongst customers after an email was sent containing confidential details of some 1,200 passengers.
