European online travel agency TravelRepublic has abandoned its unofficial “don’t fix it if it isn’t broken” mantra and revealed its first major redesign for seven years.
Eurostar gets new website, apps and controversial logo
March 31, 2011 By 3 Comments
Eurostar has started the deployment of a new visual identity, due to be rolled out across all products including, obviously, the trains.
Behold the QR code hotel
March 19, 2011 By 8 Comments
This might be an 1 April-type story – but it isn’t April Fool’s Day and this is a story about Dubai, so anything is possible when it comes to hotels in the Middle Eastern state.
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Room 77 vs Hipmunk – re-examining the online travel user experience
March 3, 2011 By 5 Comments
With Hipmunk and Room77 the current darlings of the Valley crowd, it is perhaps time to revisit the user experience of travel sites.
Another travel industry blunder after New Zealand earthquake
February 25, 2011 By 2 Comments
Protocols to check if content might be insensitive to readers in the wake of international incidents are yet to extend to all corners of online travel.
Google Instant Previews – the web version of Does My Bum Look Big In This?
November 12, 2010 By 4 Comments
Just four weeks ago Google began testing previews of web pages in search results – an intriguing move, but one which made sense after the launch of Google Instant.
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Google tests website preview in search results
October 6, 2010 By 7 Comments
Another day, another test by the Googleplex it seems – this time a pop-up window in search results to show users a preview of each website.
Hostelworld puts faith in simplicity for new site design
August 10, 2010 By 4 Comments
Budget accommodation provider Hostelworld unveils a brand new website this week aimed at improving user experience and taking a stripped down approach to navigation.
Customer service remains poor as study shakes out the top 45 UK travel websites
March 31, 2010 By 2 Comments
Travel websites are generally failing when it comes to customer service and helping users with problems online – but luckily other parts of the user experience are looking up.
Skyscanner turn into geeks for first ever TV commercial
January 6, 2010 By 3 Comments
Fresh from hiring its first ever advertising agency for TV creative work, Skyscanner has unveiled the first 30-second spot to be aired in Scotland ahead of a possible wider roll-out across the UK.
The ad launched on a number of leading Scottish commercial channels in prime and off-peak time slots and will run until mid-February before officials at the metasearch site decide whether to extend elsewhere.
The agency behind the ad – featuring two plane spotters discussing aircraft and fares at the end of a runway – is Edinburgh-based Newhaven, with media buying by FeatherBrooksbank.
