
Online travel agencies are evolving on a number of levels – but not least from a design perspective where the idea of throwing everything at the user is giving way to simplicity.

Online travel agencies are evolving on a number of levels – but not least from a design perspective where the idea of throwing everything at the user is giving way to simplicity.

European online travel agency TravelRepublic has abandoned its unofficial “don’t fix it if it isn’t broken” mantra and revealed its first major redesign for seven years.
Eurostar has started the deployment of a new visual identity, due to be rolled out across all products including, obviously, the trains.
This might be an 1 April-type story – but it isn’t April Fool’s Day and this is a story about Dubai, so anything is possible when it comes to hotels in the Middle Eastern state.

With Hipmunk and Room77 the current darlings of the Valley crowd, it is perhaps time to revisit the user experience of travel sites.
Protocols to check if content might be insensitive to readers in the wake of international incidents are yet to extend to all corners of online travel.
Just four weeks ago Google began testing previews of web pages in search results – an intriguing move, but one which made sense after the launch of Google Instant.

Another day, another test by the Googleplex it seems – this time a pop-up window in search results to show users a preview of each website.

Budget accommodation provider Hostelworld unveils a brand new website this week aimed at improving user experience and taking a stripped down approach to navigation.
Travel websites are generally failing when it comes to customer service and helping users with problems online – but luckily other parts of the user experience are looking up.

Banish how it used to be carried out – travel inspiration and searching for products has changed immeasurably as consumers find new ways of finding the perfect trip.

Do you understand the true costs of travel payments, how to reduce your exposure to credit card fraud and surcharges or how virtual cards work?

Discussing recent hot topics such as the TripAdvisor-Jetsetter acquisition, hotel wifi, Wordpress and hotels, mobile design and user experience.

Ancillary services are here to stay, so how do travel companies and airlines develop their technology and relationships so that merchandising can work for everyone?
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