Easy to forget that once upon a time often the best user experience was found on desktop software products, overshadowing the timid functionality of the web.
Knapsack goes old school, releases trip planning desktop software
Gaga for green screens
A couple of Tnooz posts about Microsoft Surface have me reaching for the reality-check button.
The reason? Most travel agents, in the U.S. at least, still prefer to use DOS-like linear commands and time-worn scripts on their green-screen computers (the screen on Sabre’s actually is blue, I believe) as their preferred user interface. GUIs? Nah, too inefficient.
So, TravelTainment is constructing a Microsoft Surface application for travel agents, and Sheraton apparently has one of the best Microsoft Surface applications in any vertical.
At some of Sheraton’s U.S. locations, including the Sheraton New York Hotel and Towers and the Sheraton Boston Hotel, guests apparently can run their fingertips along those cool-looking Surface tables and book restaurants and map their car routes.










