
The US Department of Transportation rejected a request from US and foreign airlines to delay new disclosure requirements about bag fees, but there will be few enforcement actions as they relate to interline itineraries or code-shares for six months.

The US Department of Transportation rejected a request from US and foreign airlines to delay new disclosure requirements about bag fees, but there will be few enforcement actions as they relate to interline itineraries or code-shares for six months.

US Department of Transportation to airlines — be careful what you tweet.The DOT reached a $50,000 settlement with Spirit Airlines over tweets and billboard advertising which didn’t adequately disclose the taxes and fees associated with the airline’s $9 one-way fares.

The US Department of Transporation fined Orbitz Worldwide for failure to adequately disclose taxes and fees in certain airfare advertisements in early 2011.

The American Society of Travel Agents thinks the imposition of two U.S. Department of Transportation rules on airline bag-fee disclosures may lead more travel agencies to abandon selling airline tickets.
The U.S. Department of Transportation handed down $175,000 in fines last week to five online travel sellers for failing to properly disclose code-share flights.
The U.S. Department of Transportation fined AirTrade International $50,000 for improperly displaying code-share flights on its Vayama online travel agency website.
The U.S. Department of Transportation decided to require airlines and travel agencies to more prominently display ancillary fees, but deferred action on a hot-button proposal to force U.S. and foreign carriers to provide information about ancillary fees in global distribution systems.
Where does the relatively new group, Open Allies for Airfare Transparency, whose members include global distribution systems and travel agencies, stand on the display bias issue now that the U.S. Department of Transportation has issued a warning letter?
The U.S. Department of Transportation wrote a “display bias” letter to major global distribution systems and online travel agencies, warning them “not to engage in undisclosed display bias.”
When consumers need to mouse-over an icon in online travel agency flight search result to see if a regional airline actually is operating a flight marketed by a major carrier, are the OTAs in full compliance with new disclosure requirements?

Are you a online travel agency, tour operator, or traditional travel agency with responsibility for travel booking?

Direct, social media, offline retail, mobile web, mobile app, website et al – travellers can search and book products and engage with brains in more channels than ever before.

The business travel sector is embracing apps, mobile web, micro-management and virtual concierge systems – but what is the best strategy and how do you implement it?

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