Lots of talk in recent months about purchasing via social networks, f-commerce and whether is will really take off
Hot on the heels of yesterday’s piece on kids and parents’ mobile habits is this study from eDigitalResearch tracking tablet and smartphone behaviour in the UK
The latest findings from the eTravel Benchmark report shed some light on how mobile applications are faring against the online presence of travel brands
Inbed.me becomes WeHostels. Music theme for Louisiana DMO, TheTrainLine apps, eDigitalResearch mobile study, Nexxus funds PriceTravel… What else is happening in travel tech around the world.
Near Field Communication technology is making progress with a world airport first claimed by Toulouse-Blagnac Airport today
When it comes to website usability, from search results to the booking process, Booking.com topped the list and Ryanair came in last among 51 UK websites analyzed by eDigitalResearch.
Research shows that, yet again, travel websites are being severely let down by poor customer service, with email and telephone capability failing across many sites.
Travel websites are generally failing when it comes to customer service and helping users with problems online – but luckily other parts of the user experience are looking up.